Workplace Coordinator

JLL; Toronto; On-site; CAD 59,000 - 72,000; Full time

Job summary

JLL is hiring a Workplace Coordinator in Toronto to support daily operations, coordinate services, and ensure a productive work environment. The role collaborates with property management, vendors, and internal teams to maintain quality and efficiency.

The candidate will manage events, meetings, and supplies, while driving process improvements and strong client service. On-site role with growth opportunities at JLL.

Qualifications

• Experience in reception, mailroom, facilities, janitorial, or related roles.
• Familiarity with work order management systems and internal customer support.
• Experience with procurement and organizing office supplies.
• Ability to collaborate with cross-functional teams and stakeholders.
• Adaptable to changing priorities and multiple projects.
• Strong problem-solving and time-management skills.

Responsibilities

• Support daily workplace operations including reception, mailroom, facilities, and janitorial tasks.
• Implement workplace programming and services aligned with client needs.
• Coordinate with property management, on-site vendors, and internal teams.
• Oversee workplace quality, tidiness, and the work order system.
• Coordinate events and meetings; assist with procurement of supplies.
• Maintain documentation and support continuous process improvement.

Skills

Reception experience

Facilities experience

Procurement

Cross-functional collaboration

Time management

Problem solving

Tools

Work order management systems

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Coordinator

About JLL

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people in our industry and support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position Overview

The Workplace Coordinator will be responsible for supporting workplace operations and coordinating various services at a client site. This individual will work closely with property management, onsite vendors, and various internal teams to ensure a seamless and efficient workplace environment. The ideal candidate should possess excellent organizational and communication skills, as well as the ability to work well in a fast-paced, dynamic setting.

What This Job Involves

Workplace Operations Support Support daily workplace operations including reception, mailroom, facilities, and janitorial duties while maintaining high service standards and ensuring smooth functionality across all areas.

Client Service Delivery Implement workplace programming and services locally, aligning with client needs and expectations. Serve as an extension of multiple client teams for special projects as needed.

Stakeholder Coordination Liaise with property management, local client employees, and onsite vendors to ensure smooth operations. Collaborate with physical security, health and safety, events, food, and IT teams to support onsite operations.

Quality Management Take ownership of workplace quality, ensuring tidiness and cleanliness throughout the office space. Oversee and manage the workplace work order management system and internal customer support.

Event and Meeting Logistics Coordinate logistics for events and meetings, ensuring everything runs smoothly. Assist with procurement and organization of supplies, including office supplies and promotional materials.

Documentation and Process Management Manage documentation and processes related to workplace coordination, maintaining accurate records and supporting continuous improvement initiatives.

Sounds Like You?

Required Qualifications:

• Experience in reception, mailroom, facilities, janitorial, or related roles
• Knowledge of workplace work order management systems and internal customer support
• Familiarity with procurement and organization of office supplies
• Willingness to collaborate with cross-functional teams and various stakeholders
• Ability to adapt quickly to changing priorities and handle multiple projects simultaneously
• Strong problem-solving skills and ability to proactively address issues as they arise
• Excellent time management skills and the ability to work independently and proactively

Preferred Qualifications:

• Previous experience in facilities management or workplace coordination
• Familiarity with workplace programming and services implementation
• Strong interpersonal skills and the ability to effectively communicate with stakeholders at all levels
• Proven ability to oversee the quality and cleanliness of a large office space
• Experience coordinating events and meetings
• Proficiency in common business software programs such as Mac, Google Suite, and Slack
• Strong attention to detail and ability to multitask effectively

What You Can Expect From Us

JLL is committed to developing and retaining the best people by providing a best-in-class experience, from onboarding through your career at JLL. We continue to work on creating a culture of belonging and equitable experiences where our people feel valued and empowered to thrive. Learn more about our benefits and well-being initiatives at our [Benefits page].

JLL is an equal opportunity employer committed to building an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Estimated compensation for this position:

65,000.00 – 65,000.00 CAD per year

This range represents the estimated base salary and actual compensation may differ. Final base salary is determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation.

Location:

On-site –Toronto, ON

Opening Type:

Replacement

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page