Workplace Communications/Career Coach

Douglas College; New Westminster; On-site; CAD 43,000 - 47,000; Full time

Benefits offered by this job

Transit-accessible campuses

Hybrid work arrangements

Health and dental benefits

Defined-benefit pension plan

Professional development opportunities

Fitness centres and classes

Job summary

Douglas College seeks a Workplace Communications/Career Coach to support the Career Paths for Skilled Immigrants program across campuses. You will deliver individualized employment assistance, resume/cover letter support and interview practice to internationally educated professionals.

The role involves 35 hours per week, Monday to Friday, with online and in-person coaching, using MS Teams and Blackboard. You’ll help clients gain workplace confidence and find sustainable employment.

Qualifications

• Minimum of a Bachelor’s Degree in a related discipline.
• Evidence of 3 to 5 years’ experience in employment services ideally supporting skilled immigrants.
• Experience delivering topics on Canadian workplace culture and career management practices using your current labour market knowledge across a range of industry sectors.
• Knowledge creating and teaching in an online environment (e.g., MS Teams, Blackboard).
• Knowledge or training in Skills for Success (Essential Skills).
• Proven ability to work independently using effective organizational skills.
• Advanced proficiency in internet research, Microsoft Office, and social media.
• Excellent team player with ability to calmly handle changing circumstances.
• Ability to adjust to a flexible schedule.
• Satisfactory completion of a criminal records check.

Responsibilities

• Meet with and conduct needs assessment to determine client learning needs.
• Provide ongoing case management services to clients either online or in-person.
• Prepare student-centred learning activities for 1-1 and group settings, both face to face and online.
• Support clients with tailored resumes/cover letters, interview practice and scenario-based activities.
• Conduct client marketing, recruitment and pre-screening in coordination with team mates.
• Report and track participant outcomes and activities with accuracy.
• Establish priorities, set and meet deadlines.
• Adapt to changing requirements and work well under pressure.
• Develop and maintain positive relationships with colleagues, program participants, community service providers and employers.

Skills

Online teaching

MS Teams

Blackboard

Microsoft Office

Internet research

Social media

Team player

Flexible schedule

Criminal record check

Independent worker

Education

Bachelor’s degree

Tools

MS Teams

Blackboard

Microsoft Office

Job description

Location Various Douglas College Campuses/Satellite Campuses

Salary Range

$31.53 – $34.13 per hour. Salary placement on scale based on qualifications and experience relevant to position. 35 hours per week

The Opportunity

The Workplace Communication / Career Coach contributes to the success of Douglas College and its community of learners. They are primarily responsible, as part of the Career Paths for Skilled Immigrants’ team, to provide individualized employment assistance and workplace communication strategies through case management and group workshops. With improved workplace communication skills, participants will be better able to find, keep and progress at work in their field of expertise.

The intent of the Career Paths for Skilled Immigrants initiative is to improve employment outcomes for Skilled Immigrants in BC by leveraging their pre-arrival skills and qualifications which thereby contributes to higher earnings and facilitates progress towards re-credentialing where appropriate. This, in turn, benefits the BC labour market.

The Communication / Career Coach will provide 1-1 coaching to internationally educated post-secondary educators, community social services or ECE teachers who are enrolled with the Career Paths for Skilled Immigrants program at Douglas College. The goal is to provide extensive practice so that clients gain confidence in their communication skills to look for, find and maintain employment in their professional field.

RESPONSIBILITIES :

• Meet with and conduct needs assessment to determine individual client learning needs specific to their goal occupation;
• Provide ongoing case management services to clients either online or in-person to meet client needs;
• Prepare student-centred learning activities and assignments for 1-1 and group settings both face to face and online (BlackBoard and/or MS Teams);
• Support clients with tailored resumes/cover letters, interview practice and scenario-based activities to introduce clients to occupationally focused situations they will encounter when looking for work and post-employment;
• Conduct client marketing, recruitment and pre-screening in coordination with team mates.
• Report and track participant outcomes and activities with accuracy;
• Establish priorities, set and meet deadlines;
• Adapt to constantly changing requirements and work well under pressure;
• Develop and maintain positive relationships with colleagues, program participants, community service providers and employers.

WHO WE ARE

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

WHAT WE OFFER

We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development opportunities
• Access to our Fitness Centres and Classes

To Be Successful In This Role, You Will Need:

• Minimum of a Bachelor’s Degree in a related discipline;
• Evidence of 3 to 5 years’ experience in employment services ideally supporting skilled immigrants;
• Experience delivering topics on Canadian workplace culture and career management practices using your current labour market knowledge across a range of industry sectors;
• Knowledge creating and teaching in an online environment. E.g. MS Teams, Blackboard;
• Knowledge or training in Skills for Success (Essential Skills);
• Proven ability to work independently using effective organizational skills;
• Advanced proficiency in internet research, Microsoft Office, and social media;
• Excellent team player with ability to calmly handle changing circumstances;
• Ability to adjust to a flexible schedule.
• Satisfactory completion of a criminal records check. A criminal record will not automatically result in your application for employment being denied.

This contract position is 35 hours per week. Working hours are Monday to Friday 8:30am-5:00pm,

Posting Number

Posting Number 02845SA

Position Title

Position Title Workplace Communications/Career Coach

Anticipated Start Date

Anticipated Start Date 09/21/2026

End Date

End Date 03/31/2027

Needs a Criminal Records Check

Needs a Criminal Records Check Yes

Equity Statement

Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you first find out about this employment opportunity?
  • Douglas College Careers Site
  • LinkedIn
  • Indeed
  • Social Media (Facebook, Instagram)
  • Personal Referral
  • Agency Referral
  • Professional Association Website
  • Colleges and Institutes Canada (CICAN)
  • Canadian Association of University Teachers (CAUT)
  • Douglas College CareerHUB
  • Career Fair or Other Hiring Event
  • Other
  • Glassdoor
• * Are you a current or former Douglas College employee/student?
  • Current employee
  • Former employee
  • Current student
  • Former student
  • None of the above
• * If you are a current/former employee/student, enter your ID number. (Type in N/A if not applicable.)

  (Open Ended Question)

• * If you are not a Canadian Citizen or Permanent Resident, do you currently have a valid Canadian work permit?
  • Yes
  • No
  • Not Applicable
• * If you have a valid Canadian work permit, please indicate expiry date and the type of work permit you hold. (Type N/A if not applicable).

  (Open Ended Question)