Workforce Specialist

Meta Employment Services; Brampton; On-site; CAD 32,000 - 45,000; Full time

Job summary

META Employment Services in Brampton, Ontario, is seeking a Workforce Specialist to build community and employer partnerships, coach clients, and maintain records. This full-time 37.5-hour/week role is a one-year fixed term contract based in Brampton, with occasional travel to other META locations.

Key duties include identifying client skills, developing strategies to increase employability, and coordinating career fairs while representing META professionally in the community.

Qualifications

• Minimum 2 years in recruiting, sales or community outreach.
• Strong marketing, customer service and networking skills.
• Experience supporting persons with disabilities or barriers to employment is preferred.
• Excellent interpersonal and collaborative abilities, with attention to detail.

Responsibilities

• Identify job seekers' attributes and develop strategies to improve employability.
• Research public and private job openings and share with the team.
• Foster employer relationships to create placement opportunities and work trials.
• Provide on-going job coaching and support during orientation and training.
• Maintain accurate client and employer records and coordinate career fairs.
• Ensure compliance with program guidelines and document outcomes.

Skills

Recruiting

Sales

Networking

Customer service

Communication

Interpersonal skills

Research

Negotiation

Tools

CAMS

Job description

EXCITING NEWS — META IS EXPANDING! For more than 45 years, META has supported individuals and employers in Belleville and Durham Region. Now we're bringing that experience and commitment to Brampton and Peel Region. Our team is proud to support individuals with visible and non-visible disabilities as they explore their employment goals, build their skills, connect with employers and take their next steps toward meaningful work. New community. Same META commitment. Transforming barriers into opportunity.

Please note: This position is offered as a one year contract.

Position Summary:

We are seeking a client-focused Workforce Specialist to facilitate community and employer partnerships at our Brampton location. This position plays an important role as a liaison between employers and META, while ensuring clients have the tools, resources, and confidence needed to succeed in the labour market.

Working closely with the Employment Team, the Workforce Specialist will provide job coaching, identify and research employment opportunities, develop employer relationships, and maintain accurate client and employer records.

The successful candidate will possess strong marketing, networking, and interpersonal skills, with the ability to build relationships, negotiate effectively, and represent META professionally within the community. They will be proactive, honest, and capable of creating opportunities that align with current labour market trends and support our clients' employment goals.

EMPLOYMENT DETAILS

Employment Type: Full Time 37.5 hours/week, 1 - Year Fixed Term Contract Compensation: $27.82/hour

Work Location: Brampton: ON - On-site

Travel: Occasional travel to other META or community locations may be required.

Key Responsibilities:

• Collaborate with team to identify job seekers’ attributes/skills, and develop strategies to increase employability and meet client employment goals.
• Research and identify both public and non-public job openings and share them with the team.
• Foster relationships with employers to identify recruitment gaps and secure placement opportunities for job seekers including job trials, job shadowing, and temporary/long-term employment.
• Provide job coaching (on-the-job client support through their orientation process and review of training materials, safety protocols, job duties, and company policies/procedures) as needed.
• Develop detailed task analysis’ and provide instruction to client to learn job duties and develop appropriate work behaviours on a one-on-one basis.
• Adhere to program eligibility guidelines while negotiating training incentives with employers and completing related documentation and follow-ups.
• Create and maintain a database comprised of employer/recruiter contact information.
• Coordinate hosted career fairs as well as participate in recruitment initiatives hosted by employers or other community organizations.
• Maintain accurate records (electronic files and/or database) regarding job placements and provide appropriate feedback to team as needed.
• Research, analyze, and recommend approval or denial for relevant grants to support employment and training initiatives
• Collaborate with other program staff to develop strategies to meet contractual program obligations.
• Market and promote agency through participation in job fairs, community board involvement and professional and/or business associations.
• Other duties as requested by Program Manager.

Qualifications:

• Minimum of 2 years of experience working in a similar role (recruiting, sales, community outreach).
• Strong marketing skills, customer service and networking.
• Minimum 2 years’ related experience supporting persons with disabilities and/or complex barriers to employment.
• Excellent interpersonal skills/ a team player that can accept responsibility and cooperate with others to accomplish organizational goals.
• Familiarity with community services networks and knowledge of Ontario income support programs.
• Familiarity with labour market trends, and able to research/share labour market information with team.
• High level of computer proficiency in MS Office Suite (PowerPoint, Outlook, Word, Excel) and effective research skills.
• Previous experience using databases; experience using CAMS would be considered an asset .
• Client-focused with strong interpersonal skills which motivate and encourage others.
• Ability to negotiate, problem solve and effectively work under pressure.
• Excellent communication skills and attention to detail with ability to produce grammatically accurate emails, letters and informal communications.
• Able to exercise discretion with personal and confidential information.
• Access to reliable transportation for travel outside the office.
• Current and clear criminal record check, including vulnerable sector screening.

The successfulWorkforce Specialist will:

• Assess job seekers' skills, strengths, and employment goals, and develop strategies to maximize their potential.
• Maintain an up-to-date database of current job opportunities and labour market information.
• Build and maintain strong, professional relationships with employers throughout the community.
• Foster positive relationships with clients while confidently reinforcing expectations and following up on commitments.
• Provide ongoing job coaching, guidance, and support to clients throughout their employment journey.
• Ensure compliance with program guidelines, policies, and reporting requirements.
• Coordinate and support job fairs, hiring events, and employer engagement activities that strengthen connections between employers and META.
• Collaborate with the Employment Team to develop and implement strategies that support client success and employment outcomes.
• Identify new employer partnerships and employment opportunities that align with clients' skills and career goals.
• Maintain accurate, timely, and detailed client and employer records in accordance with organizational standards.

Additional Notes:

• Travel outside the office will be necessary.
• May require non-standard working hours (evenings & weekends).

META Employment Services is an Equal Opportunity Employer, committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require any accommodations during the recruitment process, please let us know by calling [phone] or by emailing [e-mail].

This job posting is to fill an existing vacancy.