Worker – Security

Northwest Employment Works; Sioux Lookout; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Health and dental benefits

Pension plan

Fitness reimbursement program

Job summary

Northwest Employment Works in Sioux Lookout is seeking a Security Worker to ensure the safety of the hostel facility and other properties. Responsibilities include monitoring premises, documentation of incidents, and providing client assistance. The ideal candidate will have strong communication skills and the ability to work calmly under pressure.

Health benefits and professional development opportunities are offered. This role involves various shifts, including days and nights, with the requirement to work outdoors in different weather conditions.

Qualifications

• Experience in security preferred, training provided.
• Ability to communicate in a First Nations dialect is an asset.
• Good organizational skills and ability to work independently.

Responsibilities

• Provide security for assigned properties, ensuring safety.
• Conduct hourly checks and report maintenance issues.
• Document incident reports and maintain CCTV systems.

Skills

Communication skills

Problem-solving

Attention to detail

Customer service experience

Computer and data entry skills

Education

Completion of security training

Job description

Position Summary

Under the direction of the Supervisor, the Security Worker will protect and provide security for the hostel facility and parking lot, as well as other SLFNHA properties.

Qualifications

• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment).
• Ability to communicate in one of the First Nations dialects in the Sioux Lookout Zone is an asset.
• Written and oral communication skills acceptable to the employer that meet the requirements of the role of Worker – Security.
• Completion of security training / Provincial security licensing/police sciences would be a definite asset.
• Experience in security would be preferred; complete training and support will be provided.
• Knowledge of Non‑Violent Crisis Intervention would be an asset; training will be provided.
• Experience in frontline customer service working in a fast‑paced environment.
• Good attention to detail and organizational skills.
• Ability to solve problems, use good judgment, make sound decisions and remain calm in pressurized situations.
• Good oral and written communication skills; ability to complete incident reports and deescalate challenging and sensitive situations.
• Good computer and data entry skills.
• Ability to work independently and work well within a team.
• Ability to perform the requirements of the position on a regular basis.

Roles & Responsibilities

• Provide security for assigned building/property, ensuring a safe environment for all clients and staff of SLFNHA, and respond to emergency alarms, ongoing incidents and other situations as per the security department’s operating procedures.
• Conduct hourly checks of the hostel building, parking lot, all hostel wings, electrical rooms, stairwells and fencing around propane tanks and other SLFNHA properties; report issues and maintenance requirements such as faulty lighting or slippery floors.
• Ensure fire exits are clear, security access doors are working, and corridors are clear.
• Document all incident reports, inform relevant parties, and update the Serious Occurrence Incident Report (SOIR) system.
• Use CCTV surveillance equipment and ensure the CCTV security system is in working order at all times.
• Provide client services to elders and others, e.g., assisting with bags when entering and leaving the hostel, providing directions and hostel information, assisting clients who require help to medical appointments, and helping them in and out of vehicles.
• Approach all clients respectfully with a calm demeanor, ensuring professional communication at all times, including in sensitive and challenging situations.
• Work professionally with other agencies in Sioux Lookout, such as OPP, Tikinagan, Nodin, Meno YA Win Health Centre, etc.
• Provide shoveling and sanding when required to keep exits clear.
• Participate in training and orientation of new staff.
• Conduct wellness and safety checks.
• Take the lead and give direction in the evacuation process.
• Assist when required and perform any other duties assigned.

Working Conditions

• Ability to work long hours with extended periods on foot.
• Considerable bending, lifting, standing and walking (up to 50 lbs).
• Position involves differing shifts, including weekends and public holidays.
• Position involves 12‑hour shifts, days and nights.
• Involves working outdoors in various weather conditions.

Benefits

• Health and dental benefits.
• Competitive time‑off plans that increase with years of service.
• Pension plan and comprehensive insurance coverage.
• Fitness reimbursement program.
• Professional development opportunities.
• Relocation assistance.