Workday Transformation Lead — People & Culture Product Manager

Four Seasons

Toronto

Hybrid

CAD 160,000 - 180,000

Full time

9 days ago

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Job summary

Four Seasons in Toronto is seeking a Director of People & Culture, Workday Transformation Product Manager to lead modernization of our global Workday experience across onboarding, performance, talent management and benefits. You’ll define business requirements, govern Workday enhancements, and partner with Technology to ensure scalable, global, consistent P&C processes.

The role requires 10+ years in P&C operations within global firms, extensive Workday experience, and strong

Qualifications

Bachelor’s degree required.
10+ years of progressive experience in P&C Operations within global organizations.
Prior hands-on experience launching or significantly enhancing an HR operations model within a P&C environment.
Extensive, hands-on Workday experience as Product Manager across multiple Workday modules (Core HCM, Recruiting, Performance, Talent, Compensation & Benefits).
Hands-on experience with complex Workday configuration and integration execution.
Hands-on experience designing a human capital reporting and analytics capability leveraging Workday’s functionality.
Proven success in driving Workday transformation at significant scale aligned with process redesign and change adoption.
Experience operating across corporate and field environments in complex, multi-region structures (hospitality, retail, or service industries preferred).
Demonstrable experience balancing global P&C operational best practices with regional requirements.
Strong track record of partnership with Technology teams (platform owners), COEs, P&C Business Partners and Finance teams to deliver integrated outcomes.
Strong project leadership skills, with the ability to lead complex technology-enabled transformation work through strong planning, execution and stakeholder engagement. Effectively manages change by influencing adoption, minimizing disruption and ensuring successful embedment.
Ability to balance operational detail with strategic thinking in a fast-paced environment.
Exceptional communication and influencing skills with senior leadership.

Responsibilities

Serve as the Product Manager for Workday, accountable for ensuring progress against execution of the P&C Workday innovation roadmap, partnering with the P&C Leadership team to ensure the transformation approach provides the greatest impact to improve data integrity and operational efficiency.
Partner with Technology (TID), the platform owner, to drive the transformation of our Workday technology tool in line with new global processes, ensuring stability, scalability, and user adoption.
Translate operational and business needs from P&C COEs and P&C Business Partners into clear business requirements, process maps, acceptance criteria and digital workflows, factoring in integration requirements.
Partner closely with the Finance team to develop business requirements and workflows to support end-to-end data accuracy, reporting integrity and seamless integrations to payroll and other critical platforms.
Establish and manage Workday platform governance, including intake, prioritization, sequencing, approval and decision forums for P&C enhancement requests.
Provide business requirements for integrations and automations.