Wireless Sales Pro: Customer Impact + Bonuses

Staples Inc.; Nanaimo; On-site; CAD 36,000 - 52,000; Full time

Benefits offered by this job

Health and Dental benefits

RRSP/DPSP

Performance bonuses

And more...

Job summary

Staples Inc. in Nanaimo, BC is seeking a Wireless Sales Consultant who champions customer experience in the wireless department.

You will help customers and business clients achieve their working and learning goals by sharing knowledge and enthusiasm about the latest wireless products, services, and trends. You will connect with customers, identify sales opportunities, meet personal sales goals, maintain merchandising standards, protect assets and privacy, stay informed via internal channels,

Qualifications

• Customer focus and service orientation.
• Demonstrates strong selling ability.
• Demonstrates ability to coach others.
• Capacity to communicate with clients effectively using a variety of mediums.
• Ability to plan, organize and prioritize efficiently to handle daily responsibilities and serve customers.
• Technology savvy.
• Curious about wireless technology and trends.
• Approachable and customer-friendly.

Responsibilities

• Connect, share, and partner with customers to identify and convert wireless and wireline sales opportunities.
• Help customers by meeting and exceeding their needs; be an expert with our products and services; solicit feedback and promote value-added offerings.
• Partner with the store team to create awareness of offers and encourage referrals.
• Responsible for achieving personal sales goals.
• Maintain merchandising standards, including current pricing.
• Support asset protection procedures and privacy standards.
• Stay updated through internal channels (mobile app, intranet, bulletin boards).
• Effectively resolve customer concerns and escalate to management when appropriate.

Skills

Customer focus

Strong selling ability

Coaching others

Effective communication

Planning and prioritizing

Technology savvy

Curious

Approachable

Job description

Staples Inc. in Nanaimo, BC is seeking a Wireless Sales Consultant who champions customer experience in the wireless department.

You will help customers and business clients achieve their working and learning goals by sharing knowledge and enthusiasm about the latest wireless products, services, and trends. You will connect with customers, identify sales opportunities, meet personal sales goals, maintain merchandising standards, protect assets and privacy, stay informed via internal channels,