Wingstop Shift Lead

AXIATA DIGITAL ADVERTISING SDN BHD; Toronto; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Free wings

Career growth

Leadership training

Job summary

Wingstop Canada is seeking a Shift Lead to run daily operations and supervise the squad on busy shifts. You will drive performance, coach teammates, and ensure top-tier service while upholding food quality and safety standards.

Join a flavour-forward, fast-paced team with opportunities for growth and leadership development. Competitive pay, energetic culture, and a commitment to great wings and guest experience await.

Qualifications

• Leadership experience in hospitality, retail, or fast-paced environments.
• Ability to stay calm under pressure in hot kitchen conditions.
• Passion for customer service, food quality, and team development.
• Strong communication and problem-solving skills for rush-hour management.

Responsibilities

• Lead the team to meet shift targets, audit compliance, and maintain high customer satisfaction.
• Motivate, coach, and guide the squad to deliver top-tier service and efficient kitchen operations.
• Oversee wing preparation, cooking quality, and ensure consistent flavour.
• Manage shift operations including prep, service, and cash handling.
• Keep the crew moving, ensure quick order flow, and maintain a positive work environment.

Skills

Leadership

Customer service

Team development

Communication

Problem solving

Job description

Wingstop Canada

Location: Ontario

Job Type: Shift Lead

Are you ready to lead the squad and serve up flavour like a boss?

At Wingstop Canada, we’re not just about wings— we’re about bold flavours, epic vibes, and next-level leadership. If you’ve got the passion, the hustle, and the right ingredients to run the show, we want you as our next Shift Lead!

What You’ll Be Doing (AKA Your Wingstop Superpowers):

• Business Leader Moves: Driving the team to achieve shift targets, audit management & achieving high customer satisfaction ratings are your key focus!


• Squad Leadership: Motivate, coach, and lead the team to deliver top-tier service and fire up the kitchen.


• Flavour Quality Control: Ensure every wing that leaves the kitchen is crispy, juicy, and packed with legendary flavour.


• Operations on Point: Manage shift operations, from prepping and cooking to customer service and cash handling.


• Speed & Efficiency: Keep the crew moving, orders flowing, and customers happy—because no one likes waiting for wings!


• Vibes Management: Create a fun, high-energy, and positive work environment for both the team and our guests.


• Clean & Safe: Make sure everything is up to food safety and hygiene standards—because we take cleanliness as seriously as we take flavour.
  

What We’re Looking For:

• Leadership experience in hospitality, retail, or a fast-paced environment.


• Ability to stay cool under pressure (literally—it gets hot in the kitchen!).


• Passion for customer service, food quality, and team development.


• Strong communication and problem-solving skills—you know how to handle rush hour like a pro.


• A love for all things wings, flavour, and good vibes!

What’s in it for You?

• Competitive salary + performance bonuses.


• FREE wings (because let’s be real, that’s a huge perk).


• Career growth opportunities—we love to promote from within!


• A dynamic, fun, and fast-paced work environment.


• Leadership training to help you level up in your career.


• If you’re ready to run the shift, bring the energy, and serve up some legendary wings, we want YOU on our team!
  

We build teams as diverse as our flavours. Wingstop Canada is an equal opportunity employer — everyone is welcome here, full stop. We don't discriminate on the basis of race, colour, national origin, ancestry, place of origin, citizenship, creed, sex or gender, gender identity, gender expression, sexual orientation, age, marital status, family status, pregnancy, physical or mental disability, record of offences, genetic information, or medical condition.

Need accommodations during the hiring process? We've got you. As part of our commitment under the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, just contact us directly and we'll sort it out together!