Windows Server Engineer – Hybrid, 12‑Month Contract

US Tech Solutions; Ottawa; On-site; CAD 34,000 - 41,000; Full time

Job summary

US Tech Solutions is seeking a skilled IT professional for a 12-month contract in Ottawa, ON. The role focuses on deploying, maintaining, and upgrading Windows server environments, both on-premise and in the cloud, with Level 2 support for critical Bank environments.

Responsibilities include ticket-based support via ServiceNOW, creating SOPs, and driving automation and infrastructure as code using Ansible, Terraform and Azure. Excellent documentation and multitasking are essential.

Qualifications

• University degree or college diploma in computer science, information technology or a related field.
• A minimum of three (3) years of recent relevant work experience with supporting critical applications in a hybrid environment.
• A minimum of two (2) years of recent demonstrated experience in Windows Server systems, with solid abilities in administering Microsoft Group Policies and Microsoft SCCM.
• A minimum of two (2) years of recent demonstrated experience in performance and capacity monitoring for critical servers.
• A minimum of two (2) years of recent demonstrated ability to develop and support Infrastructure as Code (IAC) with tools such as Ansible, Terraform, Azure, etc.
• Demonstrated experience with the maintenance and upgrading of Windows 2016 - Windows 2022 Server Environments.
• Demonstrated advanced understanding of Windows server support.
• Demonstrated knowledge of a scripting language, such as Ansible playbooks, PowerShell or Python
• Demonstrated ability to create automation scripts, deploy orchestration and automation processes and products
• Demonstrated ability to make technical decisions needed to support a multi-tiered large-scale highly isolated production environment
• Demonstrated experience applying a product and service-oriented mindset, including end-to-end ownership and accountability for resolution
• Demonstrated ability to rank tasks per priority, meet deadlines and perform multiple tasks concurrently

Responsibilities

• Provide direct support to projects and platform operations, deploying, maintaining, and upgrading our Windows server environment, both on-premise and cloud.
• Provide ongoing level 2 technical support, maintenance, and improvement to Bank environments
• Provide direct support through a ticketing system (ServiceNOW) to application owners, developers, and related internal and external teams
• Create thorough and detailed documentation (SOPs) of all changes, upgrades, procedures, user/vendor interactions, and root cause analysis
• Recommend ways to improve performance, quality, and efficiency
• Other related activities and deliverables, as required

Skills

Windows Server administration

PowerShell/Python scripting

Automation scripting

Performance monitoring

Documentation writing

Task prioritization

Education

University degree or college diploma in CS/IT

Tools

Ansible

Terraform

Azure

Microsoft SCCM

Group Policy

ServiceNOW

Job description

US Tech Solutions is seeking a skilled IT professional for a 12-month contract in Ottawa, ON. The role focuses on deploying, maintaining, and upgrading Windows server environments, both on-premise and in the cloud, with Level 2 support for critical Bank environments.

Responsibilities include ticket-based support via ServiceNOW, creating SOPs, and driving automation and infrastructure as code using Ansible, Terraform and Azure. Excellent documentation and multitasking are essential.