Wellness Coach

Kaizen Lab Inc.; Halifax; On-site; CAD 21,000 - 28,000; Part time

Job summary

The John W. Lindsay YMCA in Halifax is seeking a part-time Wellness Coach to supervise the fitness centre, engage with members, and deliver supportive guidance toward fitness goals. You will greet members, provide tours, and help with program setup and orientations while upholding safety and cleanliness standards.

The role emphasizes customer service, relationship building, and promoting YMCA programming. Availability includes early mornings, evenings, and weekends, with a strong focus on

Qualifications

• Current Intermediate Workplace First Aid and CPR Level C certification.
• Strong interest in health and fitness, and supporting others.
• Ability to build relationships and provide excellent customer service.
• Organizational and time management skills with initiative.
• Willingness to learn YMCA program certifications and participate in training.
• Excellent verbal and written communication skills.
• Self-motivated with strong attention to detail.
• Availability to work early mornings, evenings, and weekends.

Responsibilities

• Provide tours and orientations for members interested in weight room and cardio centre.
• Lead weekly Youth Orientations as required.
• Promote YMCA programming to meet members’ health and wellbeing needs.
• Build strong relationships with members, visitors, staff, and volunteers.
• Supervise the weight room floor and provide coaching and feedback as needed.
• Ensure safe, clean spaces and uphold YMCA etiquette and policies.
• Deliver strong customer service and assist members who need support.
• Lead YThrive intakes and sessions (if certified) and maintain records.

Skills

Customer service

Verbal communication

Written communication

Time management

Attention to detail

Relationship building

Education

First Aid & CPR Level C

Kinesiology or related education (assets)

Tools

Microsoft Office

Job description

Location:John W. Lindsay YMCA
Program:Health, Fitness, and Recreation
Position Status:Part Time
Compensation:$16.75/hr

About Us

There is potential inside all of us – we all have it in usto shine. Every charity exists to help solve a problem – our charity exists tohelp solve many problems, from childcare shortages, social isolation, mentalhealth issues, access to wellness, and more.

Today, our network is spread across 100+ program locationsin HRM and throughout the province, meeting the most urgent needs of ourcommunities. Our work includes mental health supports, accessible childcare,supporting an increasing immigrant population, creating safe spaces for youthto grow and lead, helping people navigate a precarious labour market,delivering wellness programming for all, and building community for isolatedolder adults.

We give people the tools, encouragement, and safe space todiscover their inner strength. When individuals know someone is in theircorner, with unconditional support, they realize they can do more than theythought possible. It is your support, expertise, and guidance that helps peopleignite their full potential and shape our neighbourhoods into vibrant andhealthy communities. With us at their side, they can Shine On.

Total Compensation

As part of your total compensation, you will receive:

• ComplimentaryYMCA individual membership to our Health & Fitness facilities
• Staffdiscounts on select YMCA certifications and member rates for registeredprograms
• Accessto Y at Home, where you can participate in fitness programsfrom your own home
• Vacationentitlement calculated by length of service
• Opportunityto take advantage of the YMCA referral incentive
• Accessto Y Canada’s Learning Management System, offering training in health andwellbeing, program delivery, and safeguarding

About the Role

We are growing, and demand for our weight room and cardiocentre is high. To support our members, we are expanding our front-line team tosupervise the fitness centre and assist individuals in achieving their fitnessgoals.

Reporting to the Personal Fitness Coordinator, this rolefocuses on relationship building at both the individual and community level. Asa Wellness Coach, you play a vital role in providing direct support to memberswithin our fitness facility.

Wellness Coaches act as YMCA Ambassadors by delivering outstanding customer service, maintaining clean, organized, and safe fitnessspaces, and serving as a motivating presence to help members progress towardtheir goals.

This position also supports the Health, Fitness, andRecreation department by providing tours, orientations, teaching fitnessclasses (if certified), assisting with program setup and takedown, andsupporting YThrive programming (if certified).

Key Responsibilities

• Providetours and orientations for members interested in the weight room andcardio centre, including instruction on safe equipment use and answeringquestions within scope
• Deliverweekly Youth Orientations as required
• Understandand promote YMCA programming that best meets members’ needs to enhancetheir health and wellbeing
• Establishstrong, supportive relationships with members, visitors, staff, andvolunteers
• Supervisethe weight room floor and provide coaching, corrective feedback, andsupport as needed
• Ensureall participants follow YMCA etiquette and age-related policies
• Maintainclean and tidy spaces throughout the facility
• Ensureequipment and facilities are in good repair and report issues promptly
• UpholdYMCA policies, procedures, and safe working protocols, including accuratereport completion
• Deliverstrong customer service by greeting members within 5 feet andacknowledging within 10 feet
• Proactivelyassist members who require support
• Identifyopportunities to maximize member engagement and satisfaction
• LeadYThrive intakes and sessions (if certified), maintaining accurate records
• Ensureeffective communication, including timely responses to inquiries andcollaboration across departments
• Supportpromotions, events, and overall program delivery

Education and Skills Qualifications

Required:

• CurrentIntermediate Workplace First Aid and CPR Level C certification
• Stronginterest in health, fitness, and supporting others
• Demonstratedability to build relationships and provide excellent customer service
• Strongorganizational and time management skills with initiative
• Willingnessto learn and obtain YMCA program certifications
• Excellentverbal and written communication skills
• Self-motivatedwith strong attention to detail
• Intermediateproficiency in Microsoft Office Suite
• Availabilityto work early mornings (5:30am–8:30am), evenings (after 4:30pm), andweekends

Preferred (Assets):

• 1–2years of experience in the fitness industry or movement instruction
• Kinesiologydegree or related education
• PersonalTraining certification (YMCA, Nova Scotia Fitness Association, canfitpro,CSEP, or equivalent)
• Bilingualor multilingual abilities

Application Information

Deadline:March 25, 2025

All successful candidates (18+) are required to provide:

• CriminalRecord Check with Vulnerable Sector Check
• ChildAbuse Register Check
• ValidIntermediate First Aid and CPR-C certification

Please note that background checks are reviewed on anindividual basis and may not eliminate candidates from employment.

Equity and Inclusion

At the YMCA, we are committed to fostering a diverse,inclusive, and equitable workplace where every team member feels valued,respected, and empowered to bring their full, authentic selves to work.

We welcome applications from individuals of all backgrounds,including Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals,gender-diverse people, persons with disabilities, members of ethnic minoritiesand faith groups, newcomers, and veterans.

Accommodation is available throughout the hiring processupon request.