Weekend-Shift Relief Circulation Clerk — Public Library

City-of-Orilli; Central Ontario; On-site; CAD 24,000 - 34,000; Part time

Job summary

The Orillia Public Library seeks a customer-service oriented individual for a one-year contract relief position in the Circulation Department. This on-call role includes some regularly scheduled weekend hours and is renewable upon completion.

Duties include signing out materials, issuing memberships, handling inquiries, operating the sorter, and assisting with opening/closing. The position requires standing and light lifting while serving a diverse public.

Qualifications

• Grade 12 or equivalent required.
• Experience in a public library strongly preferred.
• Experience providing front-line service to the public with tact and empathy.
• Self-directed; able to work with minimal supervision.
• Excellent customer service skills in person and by phone.

Responsibilities

• Sign out materials; place and track reserves; collect fines and charges; assist with self-checkout.
• Handle patron inquiries and concerns in person and via telephone.
• Issue and renew library memberships.
• Operate and monitor automated sorter; examine and route materials.
• Perform library opening and closing tasks.
• Maintain a safe and orderly environment for users and staff.

Skills

Customer service

Front-line service

Self-directed

Teamwork

Attention to detail

Literacy

Numeracy

Keyboarding

Ability to handle interruptions

Education

Grade 12 or equivalent

College diploma or university degree preferred

Job description

The Orillia Public Library seeks a customer-service oriented individual for a one-year contract relief position in the Circulation Department. This on-call role includes some regularly scheduled weekend hours and is renewable upon completion.

Duties include signing out materials, issuing memberships, handling inquiries, operating the sorter, and assisting with opening/closing. The position requires standing and light lifting while serving a diverse public.