Wealth Management Associate: Client Service & Trade Support

RBC Dominion Securities; Ottawa; On-site; CAD 38,000 - 50,000; Full time

Job summary

RBC Dominion Securities Ottawa branch seeks a proactive Associate to support client accounts and wealth management activities. You will help maintain accounts, process requests, and assist Advisors with portfolio and planning opportunities.

You will ensure timely responses to client inquiries, support effective administration, and contribute to compliant, high-quality service in a collaborative team environment.

Qualifications

• Must have Canadian Investment Regulatory Exam, CIRE.
• Strong skills with business applications/technology including Excel.
• Excellent time management and organizational skills.
• World-class client service with a professional, warm, friendly approach.
• Exceptional verbal and written communication skills.

Responsibilities

• Maintain existing client accounts from an account maintenance perspective including management of models, trades, rebalance to contracted levels, cash raises, and EFTs.
• Follow up on client trades to ensure proper settlement and delivery.
• Respond to client inquiries regarding account transactions, documentation, and reporting.
• Perform ad hoc analysis on products/accounts as directed by the Advisor Team.
• Cross-train on office administration functions from account opening to meeting preparation.
• Collaborate with departments to provide smooth and timely solutions for clients.
• Ensure client files and documentation are accurate, up-to-date and compliant with internal controls and regulatory requirements.

Skills

Canadian Investment Regulatory Exam (C

Tools

Microsoft Excel

Job description

RBC Dominion Securities Ottawa branch seeks a proactive Associate to support client accounts and wealth management activities. You will help maintain accounts, process requests, and assist Advisors with portfolio and planning opportunities.

You will ensure timely responses to client inquiries, support effective administration, and contribute to compliant, high-quality service in a collaborative team environment.