Water Systems Field Service Technician & Customer Care

Quenchwater; Vancouver; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Employee Referral Program

Job summary

Quench is seeking a Field Service Technician to install, maintain and repair our filtered water systems, including bottle-free coolers, ice machines, sparkling water dispensers and coffee brewers. You’ll perform preventive maintenance and troubleshoot issues while delivering a positive customer experience on site.

The role requires an accredited high school diploma or GED, a valid driver’s license with a clean driving record, and the ability to pass a criminal background and driving record

Qualifications

• Accredited high school diploma, business or trade school, or GED required.
• Must possess a valid driver’s license and with acceptable driving record.
• Final candidate must successfully complete a criminal background check and driving abstract check.
• Applicants must be legally authorized to work permanently in the country of posting.

Responsibilities

• Install and service water filtration systems and dispensing units.
• Change filters, clean and sanitize water tanks, and perform preventative maintenance.
• Troubleshoot product for required repairs and communicate with customers.
• Greet customers, explain equipment functionality, and answer questions on site.
• Complete assigned installation and service routes efficiently and safely.

Skills

Customer service

Safety awareness

Problem solving

Education

High school diploma or GED

Tools

Basic plumbing knowledge

Construction knowledge

Job description

Quench is seeking a Field Service Technician to install, maintain and repair our filtered water systems, including bottle-free coolers, ice machines, sparkling water dispensers and coffee brewers. You’ll perform preventive maintenance and troubleshoot issues while delivering a positive customer experience on site.

The role requires an accredited high school diploma or GED, a valid driver’s license with a clean driving record, and the ability to pass a criminal background and driving record