Dispatchable Field Service Representative

Veolia Water Technologies; Edmonton; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Opportunity for advancement

Training in valuable skills

Opportunity for new challenges

Strong leadership team

Job summary

Veolia Water Technologies is seeking a Dispatchable Field Service Representative to provide operations and maintenance expertise on water treatment systems across diverse industries. You’ll work on technologies like RO, IX, UF, and various filtration and chemical injection setups.

Travel within the region up to 75% and remote collaboration with project teams will be essential. A strong mechanical background, problem solving, and the ability to train customers are key assets.

Qualifications

• Excellent mechanical know-how and problem‑solving skills.
• Intermediate skills with Google Suite and Microsoft Office.
• Demonstrated ability to work independently and remotely with project teams.

Responsibilities

• Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
• Conduct maintenance and calibration activities.
• Operate, monitor, and optimize equipment performance.
• Create and maintain site paperwork and provide customers with detailed technical summaries of work performed.
• Consult with customer management and operation teams.
• Provide customers with informal training around operation and maintenance of their system.
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts.
• Monitor and maintain chemical injection systems.
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site‑specific testing requirements.
• Review customer plant installations and compare against Water Tech's reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
• Ensure contract compliance with volume and quality specifications.

Skills

Mechanical know-how

Problem-solving

Google Suite

Microsoft Office

Independent work

Remote collaboration

Education

High school diploma

2+ years experience in service/maintenance

STEM degree preferred

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Job Summary

As a Dispatchable Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from a variety of industries. This mission-critical role involves working on a variety of technologies including media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Duties & Responsibilities

• Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Conduct maintenance and calibration activities
• Operate, monitor, and optimize equipment performance
• Create and maintain site paperwork and provide customers with detailed technical summaries of work performed
• Consult with customer management and operation teams
• Provide customers with informal training around operation and maintenance of their system
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site‑specific testing requirements
• Review customer plant installations and compare against Water Tech's reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
• Ensure contract compliance with volume and quality specifications
• Other duties as assigned

The job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.

Qualifications

Knowledge, Skills & Abilities

• Excellent mechanical know-how and problem‑solving skills
• Intermediate skills with Google Suite and Microsoft Office
• Demonstrated ability to work independently and remotely with project teams

Education & Experience

Required

• High School Diploma / GED / Home School Certification OR international equivalent; 2+ years’ experience in service/maintenance or equivalent in an industrial environment
• Valid Class 5 Driver’s License

Preferred

• Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Working Conditions

• Must be able to meet customer site access and security requirements
• Travel within the region as needed, up to 75%
• Support emergency jobs as required

The company will only employ those who are legally authorized to work in Canada for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation.

Additional Information

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive leadership development, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection while leading a talented team.

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers. Because our people are our greatest assets, we also offer competitive compensation and benefits.

We also offer

• Opportunity for advancement. A place to build a career!
• Training in valuable skills
• Opportunity for new challenges. We’re growing!
• Strong leadership team!

As an inclusive company, Veolia considers all applications equally, without discrimination.

Applicants are required to be eligible to lawfully work in Canada immediately; the employer will not sponsor applicants for Canada work authorization for this opportunity.

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.