Warehouse/Yard Associate

ICONIX Waterworks; Calgary; On-site; CAD 32,000 - 34,000; Full time

Benefits offered by this job

Base Pay $23.50 - $25 Hourly

Health and Wellness Benefits

Employee Bonus Program

Vacation / paid time-off

Career advancement opportunities

Work boot reimbursement

Employee Discount Programs

Job summary

ICONIX Waterworks is seeking a dependable Warehouse/Yard Associate for our Calgary branch. You will be on your feet indoors and outdoors, supporting customers, picking and preparing orders, receiving product, operating equipment, and keeping the warehouse and yard organized and safe.

Ideal candidates have a High School Diploma, 1+ year in warehouse or related roles, forklift experience, valid driver's license, and a can-do attitude to work in a busy branch environment while following safety

Qualifications

• Customer service orientation and strong communication skills.
• Ability to stay organized and manage multiple tasks in a fast-paced environment.
• Willingness to learn and follow safety procedures.

Responsibilities

• Assist customers in yard or warehouse and support branch operations.
• Pick, pull, and prepare customer orders and deliver where needed.
• Receive product, unload shipments, and put inventory away accurately.
• Operate forklift or other equipment safely and in compliance with safety rules.
• Maintain a clean, organized, and safe warehouse and yard.

Skills

Customer service

Communication

Organizational skills

Teamwork

Multitasking

Basic computer skills

Lifting up to 55 pounds

Education

High School Diploma or equivalent

Job description

We are looking for a dependable, hands-on Warehouse/Yard Associate to join our Calgary branch! This is an active role in a busy branch environment. You will be on your feet throughout the day, working both indoors and outdoors, supporting customers, picking and preparing orders, receiving product, operating equipment, making deliveries, and keeping the warehouse and yard organized and safe. This role is a great fit for someone who enjoys physical, practical work, takes pride in doing things properly, and brings a positive attitude to a fast-paced team environment.

What a Typical Day Looks Like

This role is not limited to traditional shipping and receiving. On a typical day, your work may include

• Picking, pulling, and preparing customer orders from inventory
• Loading and unloading trucks, shipments, and customer orders
• Receiving product and putting inventory away accurately
• Handling pipe, fittings, and other warehouse/yard materials
• Assisting customers in the yard or warehouse as needed
• Delivering orders to customer locations
• Operating a forklift or other equipment safely
• Keeping the warehouse, yard, and product areas clean, organized, and safe
• Completing required paperwork and system transactions accurately
• Working outdoors in different weather conditions, including rain, heat, and cold
• Supporting your team members where needed to keep the branch running smoothly

• 50% picking, pulling, and preparing customer orders
• 25% receiving, unloading, and putting product away
• 20% yard/warehouse organization, cleanup, and general branch support
• 5% delivering to customer locations

What Will Help You Succeed

You will be successful in this role if you enjoy hands-on work, take pride in maintaining a safe and organized workspace, and work well with both customers and team members. Success also requires reliability, attention to detail, the ability to manage a steady workload, and a willingness to learn new products, systems, and processes. Previous experience in warehouse, yard, construction, trades, industrial, landscaping, logistics, or similar environments is an asset.

What To Expect

This is a busy branch environment where priorities can shift throughout the day. Some days will involve heavy customer traffic, multiple orders, outdoor work, equipment use, and changing demands.

We will provide training and support, but we are looking for someone who is ready for physical work, willing to learn, and committed to being part of a team that serves customers well.

Whatever Your Role, You Will Make a Difference Here.

• Providing excellent service to customers and team members
• Showing up consistently and ready to work
• Taking ownership of your work and following through on tasks
• Paying attention to detail and accuracy when picking, receiving, and documenting orders
• Working with a sense of urgency in a busy branch environment
• Supporting a clean, organized, and safe warehouse and yard
• Communicating clearly with your manager, teammates, and customers
• Bringing a positive, team-first attitude every day
• Following all health, safety, and compliance requirements

The ideal candidate has

• High School Diploma or equivalent
• Minimum 1+ year of related experience in warehouse, yard, shipping/receiving, construction, industrial, distribution, logistics, or a similar hands‑on environment
• Forklift experience; certification is an asset
• Valid class 5 driver's license
• Comfort handling larger or awkward materials safely
• Strong customer service skills and a professional attitude
• A high level of ownership, accountability, and initiative
• Strong attention to detail and accuracy
• Good communication and organizational skills
• Ability to prioritize multiple tasks in a busy environment
• Basic computer skills and willingness to learn new systems
• Ability to frequently lift and carry up to 55 pounds
• Ability to stand, walk, bend, reach, pull, and move throughout the day
• Ability to work indoors and outdoors in varying weather conditions
• Ability to work independently and as part of a team

This is a place where you will be empowered to do your best work.

We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs, discounts, and perks, we’ve got our employees covered.

• Base Pay $23.50 - $25 Hourly. Exact compensation may vary based on skills, experience, and location.
• Market Competitive Compensation We reward high-performance, team work, collaboration, and a continuous improvement mindset.
• Employee Incentive (Bonus) Plan Our success is built on your success. We recognize employees for outstanding performance and the unique value they bring beyond the day-to-day, through our annual bonus program*.
• Retirement Savings Program ICONIX will match your contribution dollar-for-dollar to a maximum percentage that is based on your length of service with the company.
• Comprehensive Health and Wellness Benefits Choose from flexible healthcare coverage designed to support all ages and stages of life.
• Employee Referral Program Help us continue to grow our team. If your referral proves to be a successful hire, you receive a bonus.
• Learning and Development Reach your full potential and career aspirations with training and development opportunities.
• Employee Discount Programs Take advantage of discount programs offered by our corporate partners for items such as computers, mobile phone services, and more.
• Other perks include Generous vacation/paid time-off allowance, career advancement opportunities, flexible work arrangements, paid time-off to volunteer, work boot reimbursement*, education assistance, stability of a three-generation Canadian-owned family business, family work atmosphere
• For eligible employees.

ICONIX is committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at [e-mail] with your request. Your information will be treated as confidential.

If you are looking for a hands‑on role where you can build practical skills, support customers, and be part of a hardworking branch team, we would like to hear from you!

ICONIX is Canada’s most diverse national waterworks distributor, with footprints across the country. We offer an agile, expert team of trusted, technical problem solvers that provide reliable access to innovative products and services for businesses and communities that depend on essential water and wastewater infrastructure. Learn more about ICONIX Waterworks.

ICONIX is proud to be part of the Deschênes Group, a family-owned business based out of Montreal, Quebec, consisting of 16 business units and growing. The Deschênes Group is consistently ranked among Canada’s Best Managed Companies, a true testament to the company’s commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more about the Deschênes Group.