Warehouse - Team Leader

Richelieu Hardware; Kitchener; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Canadian flagship

Mature and stable company

Continuous growth

Competitive base compensation

Shareholder opportunity

Work-life balance

Quality products

Career development opportunities

Job summary

Richelieu Hardware Ltd. in Kitchener, Ontario, seeks a permanent Warehouse Team Leader to supervise warehouse and packaging staff, ensure safety and KPI achievement, and coordinate with head office.

The role emphasizes training, coaching, inventory accuracy, and efficient order fulfilment in a fast-paced environment. Responsibilities include payroll processing, supplier communications, and maintaining a safe, well-organized facility while promoting customer satisfaction and teamwork across the

Qualifications

• High school diploma required; college degree preferred with some accounting knowledge.
• 3+ years warehouse experience; distribution experience a plus.
• Certified safety training: JHSC, forklift (Class 1-3), First Aid/CPR.
• Proficiency with Microsoft Office, JDE/AS-400, WMS and RF devices.

Responsibilities

• Oversee daily warehouse and packaging operations and open/secure the facility.
• Ensure staff are trained, equipped, and perform to KPI targets.
• Supervise supervisors and staff; coach, schedule, evaluate, and take disciplinary actions as needed.
• Manage payroll/time sheets, invoicing to head office, and liaise with management.
• Maintain inventory accuracy, cycle counts, and safe, efficient order picking.

Skills

Team leadership

Training staff

Inventory control

Safety compliance

Communication

Problem solving

Education

High school diploma

College degree preferred (accounting knowledge)

Joint Health & Safety Certification

Forklift certification (Class 1,2 & 3)

St. John’s Ambulance First Aid and CPR training

Tools

Microsoft Office (Word, Excel, Power Point)

JDE - AS-400

Warehouse Management System

RF gun

Job description

We are looking to fill a permanent position of Warehouse - Team Leader at Onward Hardware in Kitchener, Ontario, a division of Richelieu Hardware Ltd.

Position Overview:

The Warehouse Team Leader is responsible of the supervision of all warehouse and packaging employees. He ensures the safeguard of the assets (the installation and the assets inside), ensures that all health and safety regulations are met or exceeded, ensures follow-ups regarding the safety and conduct of all employees, ensures reporting to local management, ensures that staff receive appropriate training to perform their jobs and participates in strategic planning of operations.

More specifically, your main tasks will be to:

• Day to day operations:
  • Ensure building is open and operational
  • Ensure tools are in place so the job can be done – all warehouse equipment, computers, etc
  • Ensure personnel are in place and properly trained
  • Monitor flow of orders, credit notes and returns
  • Ensure receiving is done and stock placed properly on racks
  • Ensure all KPI’s are achieved
  • Ensure training programs are in place
• Report any concerns to senior warehouse manager
• Financial responsibilities include:
  • Processing of time sheets and payroll
  • Submission of invoices to head office for processing
  • Efficient operations of the facility
  • Liase with head office and management
  • Staff morale and working conditions
• Inspire your team to give our customers the best possible experience each and every time they interact with Onward Hardware.
• Ensure we follow all Customers’ and Vendor Guidelines, ensure all warehouse staff is trained on all their requirements.
• Direct the Supervisors, Lead hands and warehouse staff including coaching, supervision, scheduling, development, evaluation, and disciplinary actions.
• Ensure Packaging department is provided pack orders in an accurate and timely fashion.
• Ensure all goods returned are counted accurately and the paperwork is completed in a timely manner after arriving.
• All products must be clearly marked; bin located and laid out in the most efficient way to pick the orders.
• Inventory Control-responsible for the accuracy of all incoming and outgoing freight.
• Ensure that all daily cycle counts are completed and the inventory adjustments are completed in a timely basis. Work with IC to determine reasons for inventory discrepancies.
• Ensure all orders are picked and shipped accurately on a timely basis to meet customers requested delivery date
• Ensure Daily cleaning, organizing, and security of the facility and prioritize the warehouse team’s daily activities.
• Promote safety with in the workplace and adhere to all WSIB and other government regulations.
• Perform all other tasks assigned by his or her immediate supervisor.
• Senior warehouse supervisor is 100% responsible for all activities in the warehouse in the absence of the senior warehouse manager.

Requirements:

• High school diploma
• College degree preferred (some accounting knowledge is required)
• Minimum of 3+ year experience of warehouse experience
• Experience in distribution an asset
• Other certified training: Joint Health & Safety Certification / Class 1,2 & 3 forklift certification / St. John’s Ambulance First Aid and CPR training
• Computer / Systems knowledges such as Microsoft Office (Word, Excel, Power Point), JDE - AS-400, Warehouse Management System, RF gun, etc.
• Creativity and Initiative
• Teamwork approach (Team player)
• Dedicated and full of energy
• Honesty – integrity
• Common sense
• Concern for personnel and customers

What we offer :

• A Canadian flagship : As a company with proud roots in Quebec, present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.

By submitting their application file, candidates consent to Richelieu Hardware Ltée collecting, using, and retaining the documents provided solely for the purpose of evaluating their application. These documents may be retained by Richelieu Hardware Ltée for future reference for a period of twelve (12) months following receipt of the application.