Warehouse Shipping and Receiving Support II Canada

dtna; Calgary; On-site; CAD 32,000 - 40,000; Full time

Benefits offered by this job

Annual bonus program

Pension plan with company contribution

4 weeks paid vacation

13+ holidays

Parental leave top-up

Healthcare plan

Life insurance

Disability program

Job summary

Daimler Truck North America (DTNA) is seeking an organized Distribution Center Administrator in Calgary, AB. You will interact with warehouse staff daily, provide constructive feedback, and help drive continuous improvement while maintaining a safe, ethical work environment.

The role requires a high school diploma or an Associate's Degree, proficiency in Microsoft Office, and strong multitasking with excellent communication.

Qualifications

• High school diploma (or equivalent) with 2 years of related experience or an Associate's Degree (or higher) in lieu of experience.
• Proficiency in Microsoft Office applications.
• Strong PC skills with ability to manage files and folders electronically.
• Experience coordinating multiple activities/projects at once.
• Excellent customer service via phone and research/resolution of customer issues.
• Research, approve and process customer discrepancies and returns; interact with suppliers.
• Provide general administrative support to a fast-paced Distribution Center; run reports and analyze data.
• Strong oral and written communication skills; ability to manage multiple responsibilities.

Responsibilities

• Support and maintain a safe, ethical work environment and culture.
• Continually analyze current state processes to identify areas for improvement.
• Handle general administrative tasks: data entry, phone coverage, vendor/doc discrepancies, and shipments.
• Process Parts Adjustment and Credit Requests, research issues with vendors and carriers.
• Assist team members with special projects and cross-train across departments.
• Generate and participate in continuous improvement ideas (TOS).
• Deliver reports and information to Leadership and other functions within the Distribution Center.

Skills

Customer service

Data entry

Multitasking

Communication

Microsoft Office

Data analysis

Vendor coordination

Administrative support

SQL

Education

High school diploma

Associate's Degree or higher

Tools

SAP

Microsoft Access

SQL

Job description

Inside the Role

You will be part of the office team and conduct daily interactions with warehouse personnel in all related functions. Create a positive work environment though real-time observation and specific, constructive and actionable feedback. Working with a sense of urgency will help ensure that operational plans are executed, performance goals are achieved and teams are kept informed. You'll have the autonomy to innovate with new approaches to processes, all in the name of continuous improvement. Your ability to find root causes to problems will be well supported by an environment of calculated risk and testing. And your commitment to others will shine when you work alongside of team members to assist them with meeting their team and individual goals.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $23 - $29 Hr. CAD

Pay offered dependent on knowledge, skills, and experience

Benefits include an annual bonus program; Pension retirement program with company contribution of 8% for wages, commissions, and bonus (combined with a 10% employee contribution limit); 4 weeks paid vacation; 13+ Calendar holidays; Parental leave top-up to 85% standard (55% extended); Healthcare plan; Life insurance plan (company paid and additional options); Short Term and Long Term disability program.

What You Drive at DTNA

Support and demonstrate a safe and ethical work environment and working culture.

Continually analyze current state processes to identify and address areas for improvement.

General administrative functions including excellent customer service, phone coverage, data entry, receiving vendor packing slips, researching and resolving discrepancies with vendors, the warehouse and carriers. Maintain trailer log and other duties as assigned.

Processing and researching Parts Adjustment Requests and Credit Requests. Including researching problems, vendor returns and carrier issues.

Assisting other team members with special projects, and the ability to cross-train job functions in other departments.

Generate and participate in continuous improvement ideas (TOS).

Knowledge You Should Bring

High school diploma (or equivalent) with 2 years of related experience OR an Associate's Degree (or higher) in lieu of experience required

Proficiency in Microsoft Office application

Strong PC skills with ability to manage files and folders electronically

Experience with coordinating multiple activities & projects at once

Interact with customers, provide customer service over the phone and research and resolve customer issues

Research, approve and process customer discrepancies and returns.

Interact with suppliers

Provide general administrative support to a fast-paced Distribution Center

Run reports, analyze data and provide detailed information to Leadership and other functional areas within the Distribution Center

Strong oral and written communication skills

Ability to successfully manage multiple and varied responsibilities

Exceptional Candidates Might Have

Previous experience within an operational environment; i.e. manufacturing, distribution or transportation

Strong interpersonal communications skills

Strong Customer focus and previous face time experience with customers

Ability to manage data using Microsoft Access preferred

SQL experience and ability to create queries preferred

Experience with SAP preferred

Administrative and Office experience in a distribution or manufacturing environment preferred

Shipping and Receiving preferred

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)- Calgary, AB CA. Relocation assistance is not available for this position.

Schedule Type: Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.

Additional Information

That is what we are working toward - for all who keep the world moving.

This position is not open for Visa sponsorship or to existing Visa holders

Applicants must be legally authorized to work permanently in the country the position is located in at the time of application

Final candid