Warehouse Operations Supervisor - PM

Canada Cartage Group; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Job summary

Canada Cartage Group in Mississauga, Ontario is seeking a Warehouse Operations Supervisor for the PM shift to lead the warehouse team and ensure safe, efficient receiving, warehousing, inventory control, and shipping consistent with service and cost objectives.

You will train staff on WMS, monitor KPIs, manage labour planning, and collaborate with internal stakeholders to deliver high-quality service while maintaining a safe work environment.

Qualifications

• 1-2 years of relevant warehouse experience.
• Previous supervisory or team lead experience.
• High school diploma.
• Experience on counterbalance and end-rider power jacks.
• Strong computer and keyboarding skills (Excel).
• Proficiency with Microsoft Office including Excel.

Responsibilities

• Lead employee management and development for warehouse team members.
• Engage with employment agency regarding temporary labour.
• Train and coach employees on WMS systems and act as SME.
• Collaborate with staff on day-to-day warehouse operations for the assigned account.
• Help drive goals, targets, productivity, and performance standards.
• Conduct regular formal employee reviews and informal feedback discussions.
• Serve as first point of contact for customer concerns and provide exemplary service.
• Ensure KPIs are achieved for customers and internal stakeholders.
• Ensure employees are trained on SOPs and best practices.
• Run operational reports, including labour planning for the team.
• Support inventory accuracy through follow-up on discrepancies and product movement.
• Promote and enforce safe work practices and warehouse safety procedures.
• Create a positive, productive, and safe working environment.

Skills

Supervisory experience

Leadership

Communication (verbal & written)

Team management

Customer-centric

Analytical & problem solving

Ability to handle high volumes & multi

WMS systems

Shipping/receiving/material handling

Health & safety knowledge

MHE safety experience

Union environment experience (asset)

Proficient with Microsoft Office (incl

Education

High school diploma

Tools

WMS systems

Excel

Microsoft Office

Job description

Warehouse Operations Supervisor - PM

Position Summary

The Warehouse Operations Supervisor is responsible for achieving company objectives related to safety, efficiency, quality, productivity, and inventory accuracy. This role is focused on leading warehouse team members and supporting proactive operational plans related to receiving, warehousing, inventory control, and shipping product in a manner consistent with company service and cost objectives.

Location:Mississauga, Ontario

Schedule:Monday to Friday 3:30pm – 12:00am

What you will do

• Lead employee management and development for warehouse team members
• Engage employment agency regarding temporary labour
• Train and coach employees on WMS systems and act as a subject matter expert
• Work closely with staff on all aspects of day-to-day warehouse operations for the assigned account
• Help drive goals, targets, productivity, and performance standards
• Conduct regular formal employee reviews and informal feedback discussions for staff within area of responsibility
• Act as the first point of contact for customer concerns and provide exemplary customer service
• Ensure KPIs are achieved for customers and internal stakeholders
• Ensure employees are trained and aware of all standard operating procedures and best practices
• Run various operational reports, including labour planning for the team
• Support inventory accuracy through follow-up on discrepancies, product movement, and warehouse processes
• Promote and enforce safe work practices and ensure team members follow company policies and warehouse safety procedures
• Create a positive, productive, and safe working environment

What You’ll Bring

• 1-2 years of relevant warehouse experience
• Previous experience in a supervisory or team lead capacity
• High school diploma
• Previous experience on counterbalance and end-rider power jacks
• Strong computer and keyboarding skills
• Proficient with Microsoft Office, including Excel

Along with the following Skills & Competencies:

• Excellent verbal and written communication skills
• Strong leadership skills
• Good interpersonal skills and previous experience managing a team
• Customer-centric approach and the ability to manage high client expectations
• Experience working in a fast paced, evolving environment
• Ability to handle high volumes, multiple priorities, and competing tasks
• Good analytical and problem-solving skills
• Demonstrated ability to work independently, take initiative
• Familiarity with warehouse operations including shipping, receiving, and material handling
• Experience with WMS systems
• Knowledge of health & safety regulations and best practices
• Safety related experience specific to MHE, an asset
• Experience working in a unionized environment is an asset