Warehouse Operations Supervisor

NFI; Bolton; On-site; CAD 70,000 - 75,000; Full time

Job summary

A leading company in transportation and logistics is seeking a Warehouse Operations Supervisor in Bolton, Ontario. The successful candidate will oversee day-to-day operations, manage a team, and ensure productivity targets are met. Ideal candidates have prior leadership experience, excellent communication skills, and the ability to foster a positive team culture. This is a full-time position with opportunities for professional growth and development.

Qualifications

• 1-5 years of direct leadership experience in a warehouse or distribution environment.
• Strong background in managing productivity and client-facing experience.
• Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Leads daily operations including Pick/Pack and outbound order preparation.
• Provides direct supervision and coaching to warehouse personnel.
• Maintains safety protocols and oversees all inbound and outbound shipments.

Skills

Leadership

Coaching

Safety Management

Education

High School Diploma

Bachelor’s degree in Supply Chain, Business, or related field

Tools

WMS (Manhattan preferred)

Microsoft Office

Job description

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Overview

The

Overview

The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on supervising warehouse personnel and achieving daily production goals.

Available Shift: Monday-Friday 7-330p

Responsibilities

Operations Management

• Leads daily operations including Pick/Pack, Value-Added Services (VAS), receiving, and outbound order preparation within a 3PL environment.
• Provides direct, hands-on supervision to hourly team members—developing new or less experienced employees and fostering a culture of accountability and performance.
• Oversees all inbound and outbound shipments to ensure accuracy, timeliness, and adherence to customer standards.
• Reviews shift goals and productivity targets, reallocating labor and resources in real-time to meet operational needs.
• Submits detailed end-of-shift reports and partners with leadership on process improvements.
• Collaborates with client contacts to ensure service expectations are met and exceeded.
• Ensures all equipment is used and maintained efficiently and safely.
  
  

Employee Relations/Development

• Leads engaging pre-shift meetings to set clear expectations and provide updates.
• Plays an active role in coaching and upskilling team members, especially those new to warehouse roles.
• Drives a positive team culture through consistent feedback, recognition, and performance management.
• Works closely with HR and senior leaders to support recruitment, onboarding, and disciplinary actions when needed.
• Develops and maintains fair, consistent HR practices and ensures timekeeping accuracy.
• Travels occasionally to other facilities for training or collaboration as needed.
  
  

Safety and Security

• Maintains a clean, safe, and organized warehouse—ensuring all employees follow OSHA and company safety protocols.
• Coaches the team on daily safety checklists and enforces accountability for all compliance requirements.
• Leads investigations and follow-up on any safety incidents or near-misses.
  
  

Qualifications

• High School Diploma required; Bachelor’s degree in Supply Chain, Business, or related field preferred.
• 1-5 years of direct leadership experience in a warehouse, distribution, or 3PL environment.
• Strong background in managing productivity, coaching green or developing teams, and meeting KPIs.
• Client-facing experience with a service-first mindset.
• Proficient with WMS (Manhattan preferred), Microsoft Office, and process improvement tools like Lean or Six Sigma.
• Ability to thrive in a fast-paced, dynamic environment and lead through change.
• Must live within commuting distance of the facility—this location is not accessible by public transit.
• Comfortable standing/walking for long shifts, lifting up to 50 lbs, and working in a warehouse setting with variable temperatures and noise.
  
  

Canada Equal Opportunity/Disability Statement

NFI is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.

Profit Center

PC-6704

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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