Warehouse Operations Lead

National Logistics Services (NLS); Caledon; On-site; CAD 50,000 - 60,000; Full time

Job summary

National Logistics Services (NLS) is seeking an experienced Operation Supervisor to lead a warehouse team in Ontario. You will ensure SOP adherence, drive KPIs, and support daily execution across Receiving, Processing or Shipping.

The role requires hands-on leadership, safety oversight, and effective communication with internal stakeholders and clients. As a backfill to support business needs, you will coach staff, manage attendance, and optimize labor plans while upholding NLS policies and

Qualifications

• Minimum High School diploma; college diploma preferred.
• 3-5 years supervisory experience in 3PL or warehouse environment.
• Strong leadership and interpersonal skills.
• Proficient with MS Office and WMS systems.

Responsibilities

• Lead a department of employees who follow SOPs and meet KPIs set by the GM.
• Provide coaching and on-the-job training to achieve performance goals.
• Monitor attendance, safety and equipment usage; manage investigations as needed.
• Coordinate with Customer Service, Transportation and Inventory to resolve issues.
• Ensure quality standards through audits and data analysis.
• Support client SLAs and company SOPs in daily operations.

Skills

Supervisory

MS Office

WMS

Labour planning

Leadership

Interpersonal skills

Education

High School Diploma

College Diploma preferred

Tools

WMS

Job description

National Logistics Services (NLS) is seeking an experienced Operation Supervisor to lead a warehouse team in Ontario. You will ensure SOP adherence, drive KPIs, and support daily execution across Receiving, Processing or Shipping.

The role requires hands-on leadership, safety oversight, and effective communication with internal stakeholders and clients. As a backfill to support business needs, you will coach staff, manage attendance, and optimize labor plans while upholding NLS policies and