Warehouse Manager

Reliance Home Comfort; Toronto; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Full-time hours

Incentives

Leadership training

Cross-functional opportunities

Benefits

Discount on Reliance products

Award-winning culture

Job summary

Reliance Home Comfort is seeking a Warehouse Manager to lead our warehouse team and drive efficient, accurate inventory operations across locations. You will manage staging, optimize stock levels, and support installation crews with vehicle inspections and documentation.

We value hands-on leadership, strong communication, and the ability to adapt in a growing environment. This is a full-time role with growth opportunities and comprehensive benefits.

Qualifications

• Proven experience managing warehouse teams and inventory.
• Strong leadership and communication skills with a collaborative approach.
• Ability to monitor stock levels and coordinate with install teams.

Responsibilities

• Manage warehouse team members across multiple locations and ensure efficient operations.
• Oversee organization and inventory management of water heater and HVAC equipment; track serialized items.
• Daily staging of products; report stock quantities to prevent work stoppages.
• Assist installation crews with truck inspections and maintenance scheduling.
• Coordinate paperwork, warranty data, and model/serial numbers for accurate records.
• Maintain inventory levels and optimize SKU turnover; negotiate with internal/third-party partners.
• Produce inventory value and stock turn reports as required.

Skills

Warehouse management

Leadership

Inventory management

Communication

Problem solving

Tools

MS Excel

MS Office

Inventory software

Job description

Find Your Limitless with Reliance

***Based out of Ottawa Branch, Relocation Assistance will be provided ***

By joining Reliance as a Warehouse Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth, and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

• Managing warehouse team members in multiple locations
• Responsible for the organization and inventory management of Water Heater and HVAC equipment and materials, including, but not limited to, loading and unloading of equipment, and scanning and entering serialized equipment into system.
• Daily staging of our products and materials prior to installations, document and report on stock quantities at all times to ensure no stoppage of work due to inadequate equipment inventory.
• Assist Installation Crews with daily truck inspections and assure regularly scheduled truck maintenance is being carried out.
• Work closely with Installation department to assure smooth and accurate flow of paper work, warranty information, model and serial numbers and any other documentation required for accurate customer history files
• Maintain movement of inventory in warehouse and ensure adequate inventory levels at all times through internal and third-party relationships
• Monitor the use and turn of inventory equipment and consumables; make recommendations to increase / decrease inventory levels by SKU based on consumption
• Complete purchase orders for new equipment where required; match install paperwork with sales file after install is complete
• Produce inventory count, value, and stock turn reporting as required at the established frequency

What do we offer?

• Competitive starting wages
• Consistent full-time hours and opportunity for overtime
• Ability to earn additional incentives
• Ongoing leadership, training, and support
• Cross-functional career opportunities
• A comprehensive benefits and group savings plan
• Generous discount on Reliance products
• Fast growing company with an award-winning culture

What do you bring?

• Warehouse / supply chain experience
• Previous management experience
• Excellent team player and self-motivator
• Proven written and verbal communication skills and negotiation skills
• Flexibility and adaptability; experience working in a dynamic and growing work environment
• Customer/vendor focused; skilled at interacting with both internal and external customers/vendors
• Exceptional organizational skills
• Demonstrated problem solving skills and ability to work under pressure
• Computer proficient (MS suite – Word, Excel, PowerPoint, Outlook)
• Related industry experience would be an asset
• Ability to multi-task
• Required to lift and maneuver supplies up to 75 lbs. and over with the assistance of material handling equipment
• Valid class G drivers’ license required

Why Reliance?

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.

Vacancy Type: This posting is for an existing vacancy

We use AI‑enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com

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