Business Partner, Health & Safety

Reliance Home Comfort; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Reliance Home Comfort is seeking a Health & Safety Leader to partner with regional business leaders, driving culture and compliance, and advancing proactive safety programs across provinces. You will lead policy development, training, audits, and JHSC activities to reduce risk and improve performance in HVAC operations.

The role requires strong communication, coaching, and stakeholder management, with travel up to 50% within Canada and occasional trips to the United States.

Qualifications

• Post-secondary education in Occupational Health & Safety or related field.
• Obtained or working toward an OHS designation such as CRSP, CRST, or NCSO.
• Minimum 3 years of Health & Safety experience with coaching and influencing safe work practices.
• Experience supporting Health & Safety programs across multiple provinces (ON, MB, SK, AB, BC).
• Experience with fleet safety, electrical safety and working-at-heights programs is a bonus.
• Strong communication and relationship-building skills; able to influence stakeholders.

Responsibilities

• Closely partner with regional business leaders to focus on building culture to drive improvement in Health & Safety understanding and compliance.
• Accountable for identifying proactive trends and opportunities and implementing programs to improve health and safety.
• Develop and implement health & safety policies, programs, and training to reduce risk in HVAC activities.
• Conduct regular site visits and audits to advocate safety and develop action plans for gaps.
• Understand provincial legislation to ensure compliance.
• Lead team meetings and support Joint Health and Safety Committees (JHSC) with leadership guidance.
• Participate in proactive workplace wellness initiatives.
• Oversee accident investigations to identify root causes and corrective actions.
• Liaise with government agencies (e.g., MOL) and act as point of contact for branch activity.

Skills

Health & Safety

Leadership

Communication

Policy development

Training & instruction

Travel up to 50%

Education

Post-secondary education in Occupational Health & Safety or related field

OHS designation (CRSP/CRST/NCSO) preferred

Tools

ISO 45001:2018

Job description

Find Your Limitless with Reliance

By joining Reliance as a Business Partner, Health & Safety, you’ll become an important Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What do we offer?

• The tools you need to succeed – including the tools for the job as well as training and development programs
• A successful and knowledgeable team to be part of and learn from
• Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential
• A great benefits plan for you / your family
• Career paths so you can advance in the company
• Awarded Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What will you do?

• Closely partner with regional business leaders to focus on building culture to drive improvement in Health & Safety understanding and compliance
• Accountable for identifying proactive trends and opportunities and implementing programs to improve health and safety
• Provide input and identify innovative ways to build Reliance’s culture through the development and implementation of health & safety policies, programs, training etc. aimed at reducing the risk associated with HVAC activities
• Conduct regular site visits and audits to advocate safety with frontline leaders and team members, and develop appropriate action plans as needed for gaps identified
• Understand various provincial legislation to ensure compliance
• Lead team meetings and support Joint Health and Safety Committees (JHSC) meetings by providing leadership and guidance
• Actively participate in proactive workplace wellness initiatives
• Work closely with management to ensure accident investigations are thoroughly conducted to identify accurate root cause and appropriate corrective actions initiated
• Liaise with government agencies as needed including Health & Safety Inspectors (e.g. MOL) and act as point of contact for branch activity.

What do you bring?

• Post‑secondary education in Occupational Health & Safety or a related field
• Obtained or working toward a recognized OHS designation such as CRSP, CRST, or NCSO
• Minimum 3 years of Health & Safety experience with demonstrated success in coaching, mentoring, and influencing safe work practices
• Experience supporting Health & Safety programs across multiple provinces (ON, MB, SK, AB, BC)
• Experience working within or supporting an ISO45001:2018 Occupational Health & Safety Management System
• Experience with fleet safety, electrical safety and working‑at‑heights programs is an asset
• Experience managing safety in a mobile or field‑based workforce is a strong asset
• Excellent verbal and written communication skills, including the ability to deliver presentations and training to all levels of the organization
• Strong relationship‑building skills with the ability to develop effective partnerships with internal and external stakeholders
• Strong interpersonal and collaboration skills, with the ability to influence and negotiate to achieve desired outcomes
• Experience in policy, procedure, business process development, and quality improvement
• High degree of flexibility and adaptability; able to manage multiple competing priorities in a fast‑paced, results‑driven environment
• Demonstrated initiative, sound judgment, and strong multi‑tasking abilities
• Must have access to reliable transportation
• Must maintain a valid driver’s license and a clear driver abstract
• Ability to travel up to 50% within Canada, with occasional travel to the United States
• Must live in reasonable proximity to a major Canadian airport (e.g. Toronto, Calgary, Winnipeg)

Why Reliance?

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.

This posting is for an existing vacancy.

We use AI enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com.

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