Warehouse Lead Hand (Internal Post)

FMi Logistics Inc.

Calgary

On-site

CAD 52,000 - 68,000

Full time

40 hours ago

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Benefits offered by this job

Company events

Health & dental benefits

Extended health care

Employee assistance program

Disability insurance

Life insurance

On-site parking

Paid time off

Tuition reimbursement

Internal applicants only

Job summary

FMi Logistics Inc. is seeking a Warehouse Lead Hand to coordinate a team of warehouse operators, ensuring accurate picking, packing, receiving, and shipping. You will uphold safety standards and drive daily performance in a fast-paced environment.

The role emphasizes leadership, attention to detail, and cross-functional coordination with CSRs, Inventory, and Shipping teams. A strong background in logistics and supervisory exposure is required for success.

Qualifications

High school diploma or equivalent; post-secondary in logistics or business preferred.
Computer literacy and experience with Microsoft Office.
Minimum 3 years in warehouse operations or logistics.
1–2 years in a supervisory or team lead role.
Experience in shipping, receiving and picking procedures.
Knowledge of inventory procedures.
Forklift operator certification.
WHMIS training.
Proficiency with warehouse management systems and databases.

Responsibilities

Coordinate a warehouse team to ensure timely picking, packing, receiving, and shipping.
Promote a safe work environment and address safety concerns.
Schedule and assign duties for the warehouse team; coordinate activities.
Fill and submit reports as needed and audit orders for accuracy.
Work with Warehouse Supervisor on daily reporting and KPI tracking.
Act as Shipper/Receiver/Inventory coordinator when needed.
Ensure inventory accuracy through cycle counts and coordination with Inventory/Receiver.

Skills

Leadership

Communication

Time management

Problem solving

Adaptability

Education

High school diploma or equivalent

Post-secondary education in logistics, supply chain, or business administration

Tools

Microsoft Office

Warehouse management systems

Database software

Forklift certification

Job description

About Us

FMi is a leading freight forwarding and logistics company, providing efficient and reliable solutions to businesses worldwide since 1996, with its headquarters in Calgary, Western Canada and a presence in Eastern Canada.

FMi Logistics delivers dependable and damage-free transportation solutions and commercial warehousing solutions, saving your business valuable time and money. With extensive experience in global supply chain operations, we excel in fostering strong business relationships and ensuring smooth product flow across diverse marketplaces. Our services offer personalized attention, constant communication, and competitive pricing. Trust our experienced team for warehousing, shipping, and logistics solutions, and elevate your business with reliable, cost-effective services.

https://fmicanada.com/home/

https://fmicanada.com/about-us/

Job Title: Warehouse Lead Hand (03)

Job Summary

Lead Hand coordinates a team of warehouse operators to ensure timely and accurate picking, packing, receiving, and shipping of products while attending to other aspects of the warehouse operations.

You Want to Do This

Promote a safe work environment through personal actions. Identify and help solve any safety concerns!
Working with CSRs, ensuring customers’ orders are released to the floor and allocated to team members.
Prioritizing clients’ requests for orders to be picked up promptly.
Attending to the needs of the warehouse team and coordinating team activities.
Scheduling and coordinating the work of the warehouse team, assigning duties.
Fill and submit reports, as necessary.
Auditing orders, checking the quality of work assigned to the team.
Working closely with the Warehouse Supervisor on day-to-day reporting/requirements.
Ensuring that all Warehouse KPIs are met on a daily/weekly/monthly cycle.
Coordinate with the shipper to ensure all shipping procedures are followed and are accurate.
Coordinate with the Inventory coordinator in performing inventory cycle counts as requested by customers and solving location issues in the warehouse, ensuring inventory accuracy!
Coordinate with the Receiver in completing all the receiver activities promptly.
Act as Shipper &/or Receiver, &/or Inventory coordinator when needed.
Other duties as assigned.

You Know & Have These Things Already

Education and Experience Requirements:
High school diploma or equivalent. Post-secondary education in logistics, supply chain management, or business administration is preferred.
Computer literacy is mandatory, and you must have experience with Microsoft Office tools.
Minimum of 3 years of experience in warehouse operations or logistics.
At least 1-2 years in a supervisory or team lead role.
Experience in shipping, receiving, and picking procedures.
Knowledge of inventory procedures.
Abilities /Skills/Certifications:
Forklift operator certification.
First Aid and CPR certification is an asset.
WHMIS (Workplace Hazardous Materials Information System) training.
Proficiency in warehouse management systems and database software.
Strong organizational and time management skills.
Ability to lift heavy objects up to 70 lb and stand for extended periods.
Knowledge of inventory control and supply chain management.
Excellent communication and people skills.
Additional Requirements:
Willingness to work flexible hours, including evenings and weekends if necessary.
Clean driving record and a valid driver’s license.
Experience in a multi-client warehouse environment is highly desirable.
Clean criminal background check.
Personality Traits:
A natural leader with proven ability to motivate and direct a team.
Detail-oriented with a focus on accuracy and efficiency.
Adaptable and able to handle a fast-paced and changing environment.
Problem-solving mindset with a proactive approach to challenges.