Warehouse Lead Hand

Intercity Packers Ltd.; Calgary; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Medical & Dental benefits

Flex benefits program

RRSP matching

Family culture

Advancement opportunities

Profit sharing

Job summary

Gordon Food Service Canada is seeking a Weekend Lead to guide the warehouse operations team and ensure timely, accurate product movement. This role reports to Operations leadership and supports continuous improvement initiatives. The position involves night shifts on weekends with a 5PM–1AM schedule and mixed weekday coverage.

The ideal candidate has warehouse leadership experience, strong customer service, and the ability to motivate teams while maintaining safety and quality standards.

Qualifications

• High School Diploma required for the role.
• Previous warehouse leadership experience is preferred.
• Proven ability to build relationships with customers and move teams to high performance.

Responsibilities

• Lead and manage the Operations team to meet shipping metrics.
• Supervise, coordinate and schedule activities to meet customer requirements.
• Provide and coordinate team member training adhering to safety procedures.
• Manage, develop and monitor team member performance.
• Establish methods to meet work schedules with internal transportation units.
• Resolve work problems and propose methods to improve efficiency.
• Prepare reports and analyze operational performance.

Skills

Leadership

Team motivation

Customer service

Time management

Communication

Problem solving

Relationship building

Education

High School Diploma

Tools

WMS

SAP

Google Apps

Job description

What We Offer:

• Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment
• FULL flex benefits program
• Company matching RRSP
• Family culture
• Advancement opportunities
• Profit Sharing 128 year, family owned and operated company history

Position Summary:

This role will be outlined with responsibilities for providing leadership and direction to the team members to support the daily operations. The warehouse lead will perform both material handling tasks and ensure product movement is timely, accurate and as prescribed. This position will work closely with the Operations leadership to grow an understanding of business needs. With this the Team Lead will recommend strategies and help improve efficiencies. The position is a Weekend Lead role, and is a hybrid shift working 2 day shifts and 2 afternoon shifts. Start times and shift schedules are to be determined but will include Saturday and Sunday. Schedule: Night Shift | Monday - Friday | 5PM - 1AM

Essential Functions:

• Assist in effectively leading and managing the Operations team members to meet the shipping metrics.
• Supervise, coordinate and schedule activities of team members to ensure customer requirements are met.
• Provide and coordinate team member training that adheres to safety procedures and complies with all operating procedures and practices
• Manage, develop and monitor team member performance.
• Establish methods to meet work schedules and coordinate work activities with internal transportation units
• Resolve work problems and recommends methods to improve performance and enhance operational efficiencies
• Prepare reports, and analyze operational performance

Minimum Requirements:

• Education: High School Diploma
• Experience: Previous GFS warehouse experience required
• Experience: Previous leadership experience preferred
• Experience: Proven ability to build relationships with internal and external customers
• Experience: Demonstrated ability to lead teams to high performance
• Competencies: Ability to lead and motivate team members and create a positive team environment
• Competencies: Strong customer service focus and communication abilities
• Competencies: Exceptional time management and organization skills.
• Competencies: Demonstrated ability to facilitate a culture of continuous improvement, lead initiatives and model GFS values.
• Equipment/Computer Skills: Knowledge and use of computers for the use of WMS, SAP, Google Apps as well as some typing and email skills
• Physical Requirements: While performing the responsibilities of this job, the employee is regularly required to bend, lift and/or move up to 75 pounds.

Equal Opportunity Statement:

Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words “Accommodation Request” in your subject line.

For more than 125 years, Gordon Food Service has delivered uncompromised quality and heartfelt service. From a butter-and-egg delivery service, it has grown into the largest family-operated foodservice business in North America. Today, the company serves customers from restaurants, to healthcare and education, across the U.S. and Canada through its distribution network and more than 180 retail stores.