Warehouse Colleague

JYSK Canada; Lethbridge; Remote; CAD 140,000 - 180,000; Full time

Job summary

Timber-Tech Truss in Lethbridge, Alberta seeks an Assistant General Manager to lead the Lethbridge branch toward recovery, growth, and long-term success. Reporting to the General Manager, this role blends hands-on operational leadership with an active, customer-facing presence in Southern Alberta.

The AGM leads branch operations, sales, and staff, rebuilding revenue, strengthening builder and contractor relationships, and ensuring the branch runs efficiently, safely, and profitably while

Qualifications

• Bachelor’s degree in business administration or related field (or equivalent experience).
• 10–15 years of leadership experience in sales and operations, preferably in building materials, construction, or manufacturing.
• Proven track record of driving revenue growth and business recovery.
• Strong operational and production management experience.
• Demonstrated ability to build and maintain customer relationships.
• Established relationships within Lethbridge/Southern Alberta building and construction industry are a strong asset.
• Active involvement in the local business community is an asset.

Responsibilities

• Lead branch recovery and growth strategies to drive revenue and profitability.
• Oversee day-to-day branch operations including production, scheduling, logistics, and quality control.
• Build and maintain relationships with builders, contractors, developers, and suppliers.
• Represent Timber-Tech Truss in local associations and industry events.
• Coach and develop branch staff across departments and manage budget targets.
• Ensure safe, compliant operations and efficient execution of orders.

Skills

Leadership experience

Sales & operations

Revenue growth

Customer relationships

Community involvement

Education

Bachelor’s degree in business administration/related field

Job description

The Assistant General Manager (AGM) is responsible for leading Timber-Tech Truss's Lethbridge branch toward recovery, growth, and long-term success. Reporting to the General Manager, this role combines hands‑on operational leadership with an active, customer‑facing presence in the Lethbridge and Southern Alberta building community. The AGM leads branch operations, sales, and staff, and is directly accountable for rebuilding revenue, strengthening builder and contractor relationships, and ensuring the branch runs efficiently, safely, and profitably. This is a highly visible leadership role requiring equal comfort on the shop floor, in the field with customers, and representing Timber-Tech Truss within the local community.

Remote

Full-time

Job Responsibilities & Duties

Branch Leadership & Recovery

• Lead the Lethbridge branch's recovery plan, driving measurable improvement in revenue, efficiency, and profitability.
• Partner with the General Manager to execute the branch's turnaround and growth strategy.
• Act as the General Manager's key operational partner, stepping in to lead the branch in their absence.
• Monitor branch performance against revenue, margin, and production targets, and adjust plans as needed.
• Serve as a primary customer‑facing representative of Timber-Tech for builders, contractors, and developers in the Lethbridge market.
• Actively support the Sales leads in creating new business and supporting the team’s existing accounts to rebuild and expand branch revenue.
• Build and maintain strong, long‑term relationships with local builders, suppliers, and trade partners.
• Represent Timber-Tech Truss at industry events, trade shows, and community functions to strengthen the branch's market presence.

Operational Management

• Oversee day‑to‑day branch operations, supporting the Production Manager, including production, scheduling, logistics, and quality control.
• Ensure orders are produced and delivered accurately, on time, and to quality standards.
• Identify and implement process improvements to increase efficiency and reduce waste.Ensure compliance with safety standards, regulatory requirements, and company policies.
• Lead, coach, and develop branch staff across production, sales, and administrative functions.
• Foster a culture of accountability, teamwork, continuous improvement and longevity.
• Support recruitment, onboarding, and retention of branch talent.
• Ensure clear, consistent communication between the branch and head office.
• Support the General Manager in developing and managing the branch budget and financial targets.
• Monitor key performance indicators including revenue, margins, and production efficiency.
• Identify cost‑saving opportunities without compromising quality or service.

Community Involvement

• Actively participate in the Lethbridge business and building community, representing Timber-Tech Truss in local associations, events, and initiatives.
• Build Timber-Tech Truss's reputation and network within Southern Alberta through community involvement and relationship‑building.
• Other duties as assigned.

Requirements & Qualifications

• Bachelor’s degree in business administration, Construction Management, or a related field (or equivalent experience).
• Minimum 10‑15 years of leadership experience, with a strong background in both sales and operations, preferably in building materials, construction, or manufacturing.
• Proven track record of driving revenue growth and business recovery.
• Strong operational and production management experience.
• Demonstrated ability to build and maintain customer relationships.
• Established relationships within the Lethbridge / Southern Alberta building and construction industry considered a strong asset.
• Active involvement in the Lethbridge community and local business networks considered an asset.