Ward Clerk - Hemodialysis

University Health Network; Toronto; On-site; CAD 29,000 - 36,000; Part time

Benefits offered by this job

HOOPP Pension Plan

Flexible work environment

On-site amenities

Job summary

University Health Network is seeking a casual clerical worker at Toronto General Hospital to support reception, chart management and scheduling. You will provide clerical assistance, maintain calendars, and coordinate unit administrative functions in a fast-paced health care setting.

Applicants should have Grade 12 or equivalent and prior clerical experience. Proficiency with MS Office and strong communication skills are essential; hospital familiarity is a plus.

Qualifications

• Grade 12 or equivalent required with related clerical experience.
• Post-secondary secretarial certificate preferred.
• Knowledge of MS Office and data entry best practices.
• Experience in health care settings is an asset.

Responsibilities

• Performing reception responsibilities.
• Providing clerical support to the unit.
• Organizing and maintaining patient charts and filing systems.
• Scheduling appointments and coordinating meetings/events.
• Maintaining calendars and unit schedules.
• Coordinating administrative functions for the unit.
• Ensuring efficient operation within authority limits.
• Assisting with other duties as required.

Skills

Reception

Clerical support

Data entry

Organization

Customer service

Communication

Problem solving

Stress management

Emergency codes knowledge

Health care experience

Education

Grade 12 or equivalent

Secretarial arts program certificate

Tools

MS Office

Job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality. www.uhn.ca

Job Description

Union: CUPE Clerical Bargaining Unit

New or Replacement: Replacement

Site: Toronto General Hospital

Department: Hemodialysis

Reports to: Nurse Manager

Wage Range: $20.83 - $26.04 per hour

Hours: Varies

Shifts: 7.5 Hour Days/Evenings/Saturdays

Status: Casual

Closing Date: September 24, 2026

Duties

• Performing reception responsibilities
• Providing clerical support
• Organizing and maintaining patient charts, electronic and paper information filing systems
• Performing patient administration functions including scheduling and coordinating appointments/meetings/events
• Maintaining written and/or electronic calendar/schedules, etc.
• Coordinating unit administrative functions
• Ensuring the efficient operation of the unit, within the scope of authority
• Performing other duties consistent with the job classification, as required

Qualifications

• Completion of Grade 12 or equivalent
• Minimum one (1) year recent related clerical experience
• General knowledge of office practices, processes, and procedures
• Previous on-the-job computer word processing/spreadsheet experience
• Good data entry/keyboarding skills
• Excellent organizational, time management and prioritization skills
• Excellent interpersonal and customer service skills
• Excellent verbal and written communication skills
• Good problem-solving skills
• Ability to produce high quality work in accordance with Hospital standards
• Ability to work effectively and safely when dealing with stressful situations
• Knowledge of Emergency Assistance Codes
• Completion of a recognized post- secondary secretarial arts program at the certificate level or equivalent preferred
• Experience working in a Microsoft Office software environment
• Experience working in a health care environment preferred
• Knowledge of Medical Terminology preferred

Additional Information

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.