Ward Clerk

Hsnsudbury; Greater Sudbury; On-site; CAD 42,000 - 54,000; Full time

Job summary

Health Sciences North is seeking a Unit Clerk for the Endoscopy Minor Procedures unit to act as the initial contact and support admissions, charting, and patient flow. You will coordinate tests, procedures, and appointments while maintaining accurate patient data.

The role requires a one-year Medical Office Administration diploma, six months of relevant experience, and proficiency in Medical Terminology, typing 50 wpm, MS Office, and patient communication.

Qualifications

• Minimum of a one (1) year Diploma in Medical Office Administration from an accredited college.
• Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate required.

Responsibilities

• Process patient admissions, transfers and discharges.
• Create, prepare and maintain patient charts.
• Book tests, procedures, appointments and coordinate patient flow.
• Transcribe and process physician orders to ensure accurate patient data.
• Provide reception and general office functions for the unit.
• Assist patients and visitors with guidance and direction.
• Answer enquiries and relay messages.
• Provide unit status updates.
• Order office supplies as required.
• Participate in health and safety training and education.
• Mentor learners and supervise as required.
• Participate in hospital training as required.
• Assist with improvement initiatives as required.
• Perform other duties as required.

Skills

Medical Terminology

Typing 50 wpm

Data Entry

Microsoft Office

Patient Communication

Interpersonal Skills

Task Prioritization

Privacy Compliance

Safety Awareness

Education

Medical Office Administration Diploma

Health and Safety Awareness (4 Steps)

Tools

Microsoft Office Suite

Patient Information Systems

Job description

Select how often (in days) to receive an alert: Create Alert

KEY FUNCTION:

Act as the initial contact for the unit and provide supportive service by ensuring clear, concise communication, and facilitating the flow of information with other departments, the health care team, patients, visitors, and family members.

REPORTING :

Under the general direction of the Clinical Manager, Endoscopy Minor Procedures.

DUTIES :

1. Process patient admissions, transfers and discharges.
2. Create, prepare and maintain patient charts.
3. Book tests, procedures, appointments and coordinate patient flow.
4. Transcribe and process physician’s orders to ensure accurate and up-to-date patient data profiles.
5. Provide reception and general office functions to the unit (e.g. payroll entry, scheduling).
6. Provide assistance, guidance, and direction to patients and visitors.
7. Answer enquiries and relay telephone calls and messages.
8. Provide updates and reports on unit status.
9. Order office supplies as required.
10. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
11. Contribute to learner development by providing academic support, mentorship, preceptorship and supervision as required.
12. Participate in hospital training as required.
13. Assist with improvement initiatives as required.
14. Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING:

1. Minimum of a one (1) year Diploma in a Medical Office Administration field from an accredited college.
2. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE:

1. Minimum of six (6) months’ recent relevant experience is required.

KNOWLEDGE/SKILLS/ABILITIES:

1. Demonstrated knowledge of and proficiency with Medical Terminology.
2. Demonstrated ability to type a minimum of 50 w.p.m. and proficiency in data entry.
3. Demonstrated computer skills with advanced proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems.
4. Demonstrated ability to effectively interact and communicate with patients, families, and healthcare workers.
5. Demonstrated interpersonal and communication skills.
6. Demonstrated ability to prioritize tasks.
7. Demonstrated compliance with HSN’s privacy policy.
8. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY:

1. Demonstrated commitment to ongoing professional development.
2. Demonstrated professionalism in dealing with confidential and sensitive issues.
3. Demonstrated positive work record and good attendance record.
4. Ability to meet the physical and sensory demands of the job.

Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy.

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS.
ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.
WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.