Ward Aide CAS - Urgent Care Centre

Kingston General Hospital Inc.; Kingston; On-site; CAD 36,000 - 40,000; Part time

Job summary

Kingston Health Sciences Centre (KHSC) is seeking a compassionate Ward Aide to support the Urgent Care Centre team at the Hotel Dieu Hospital site in Kingston, Ontario. You will work with nurses, physicians, clerical staff and other healthcare professionals to create a safe, welcoming environment for patients and families.

This casual role involves day shifts (0800-1400) with pay rates of $26.28–$29.10/hour.

Qualifications

• Grade 12 diploma or equivalent required.
• Minimum 1 year related work experience.
• Ability to organize, prioritize and manage multiple tasks.
• Strong interpersonal and customer service skills.
• Follow instructions accurately and maintain confidentiality.

Responsibilities

• Assist with patient transportation within the department.
• Prepare and maintain treatment and examination rooms between patients.
• Keep patient care areas clean, organized and stocked.
• Monitor supplies, linen inventories and equipment levels.
• Support patient flow by coordinating with the healthcare team.
• Respond to emergencies and escalate as required.
• Receive and direct calls from patients, visitors and staff.
• Contribute to a welcoming, professional environment.

Skills

Organization

Multitasking

Communication

Teamwork

Independence

Reliability

Education

Grade 12 diploma

Tools

Microsoft Office

Job description

Career Opportunities: Ward Aide CAS - Urgent Care Centre (103747)

Location: Hotel Dieu Hospital Site, Kingston, ON
Hours of Work: Casual | Day Shifts (0800-1400)
Rate of Pay: $26.28 - $29.10/hour (CUPE, Band B)

Kingston Health Sciences Centre (KHSC) is seeking a compassionate, organized, and team-oriented Ward Aide to join our Urgent Care Centre team at the Hotel Dieu Hospital site.

As a Ward Aide, you play an important role in creating a positive patient experience by supporting the clinical team and helping ensure the unit operates efficiently. Working alongside nurses, physicians, clerical staff, and other healthcare professionals, you will contribute to a safe, organized, and welcoming environment for patients and families.

This is an excellent opportunity for individuals who enjoy working in healthcare, thrive in a fast-paced environment, and are passionate about supporting patient care.

What You'll Do

As a Ward Aide, you will:

• Assist with patient transportation throughout the department
• Prepare and maintain treatment and examination rooms between patients
• Ensure patient care areas are clean, organized, stocked, and ready for use
• Monitor and maintain supplies, linen inventories, and equipment levels
• Support patient flow by prioritizing requests and coordinating with the healthcare team
• Respond appropriately during emergency situations, including Code Blue, Code White, and Code Red events
• Troubleshoot and resolve routine operational issues while escalating concerns as required
• Receive and direct telephone calls and inquiries from patients, visitors, and staff
• Promote a welcoming and professional environment for patients, families, and colleagues
• Contribute positively to a collaborative and patient-centered team culture

What You Bring

We are looking for candidates who are:

• Organized and able to manage multiple priorities effectively
• Comfortable working independently with minimal supervision
• Reliable, adaptable, and motivated to support patient care
• Strong communicators with excellent interpersonal skills
• Able to work collaboratively within a multidisciplinary healthcare team
• Physically capable of meeting the demands of a busy clinical environment

Required Qualifications

• Secondary School Graduation Diploma (Grade 12)
• Minimum one (1) year of related work experience
• Demonstrated ability to organize work and prioritize tasks effectively
• Strong interpersonal and customer service skills
• Ability to follow instructions accurately and consistently
• Basic computer proficiency, including Microsoft Office and email
• Ability to maintain confidentiality and professionalism
• Satisfactory Criminal Reference Check
• Proven good attendance and reliability

Why Join KHSC?

At KHSC, you'll be part of a leading academic health sciences centre dedicated to delivering exceptional patient care while fostering a culture of teamwork, respect, and continuous learning.

As a casual employee, you'll have the opportunity to gain valuable healthcare experience, build meaningful connections with clinical teams, and contribute to improving the patient experience every day.

Join us and make a difference where it matters most: in the lives of our patients and families.

Physical Requirements:
The successful candidate must be able to meet the physical demands of the position.

KHSC is committed to employment equity, diversity, and inclusion and welcomes applications from all qualified individuals.

KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.

Unless specifically stated, all job postings are for existing positions at KHSC. KHSCis committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace in compliance with legislation such as the Employment Standards Act and Accessibility for Ontarians with Disabilities Act. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups. Kingston Health Sciences Centre may use artificial intelligence systems to assess and screen applicants. All hiring decisions are made in accordance with KHSC policies and applicable employment legislation.

We thank all applicants, but only those selected for next steps will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.