Waitstaff Casual

COMPASS GROUP CANADA; Vancouver; On-site; CAD 48,000 - 56,000; Part time

Job summary

Compass Group Canada is seeking a Waitstaff member in Vancouver to greet guests, take orders and deliver meals with a focus on excellent service. The role requires knowledge of menu items, safe food handling, and the ability to work with team members across shifts.

Responsibilities include prompt order delivery, maintaining dining room setup, addressing guest requests, and supporting sanitation standards during regular services and special events. A Food Handler Certificate is required.

Qualifications

• Experience in the food services industry.
• Valid Food Handler Certificate or provincial equivalent.
• Exceptional communications skills and ability to get along well with others.
• Physically able to lift and transfer heavy items, and stand/walk for long shifts.

Responsibilities

• Greet guests promptly and warmly in the dining room; take food and beverages order following steps of service.
• Deliver food promptly and professionally; maintain sanitation standards and follow up on needs.
• Advise guests on menu items and dietary notes; accommodate reasonable requests.
• Communicate with back-of-house staff to ensure accurate orders and special requests.
• Address complaints or issues promptly and relay to supervisor.
• Ensure dining room is set up and kept clean; support sanitation standards.
• Collaborate with other departments during events and functions.

Skills

Customer service

Communication

Food safety

Teamwork

Education

Food Handler Certificate

Tools

POS system

Job description

Schedule: Mondays to Sundays:
Morning(6:30AM-3:00PM)
Afternoon (3:00-7:30 PM)
The hourly wage rate for this position is $24.34 - (base pay+SSO wage*)*Base 18.25 + 6.09/hr SSO wage) *Single Site Order (SSO) is subject to the direction of government and may be discontinued at any time.

How you will make an impact:
You will be responsible for taking food and beverage orders and efficiently delivering items to dining room guests.

As a Waitstaff, you will be:

• Promptly and warmly greet guests in the dining room; take food and beverages in an efficient manner, following established steps of service
• Deliver food promptly and professionally; maintain safe food handling and sanitation standards. Follow up periodically to assist with any additional needs or requests
• Demonstrate complete understanding of menu items and ingredients. Advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and notes preferences. Demonstrate knowledge of specialized diets
• Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly, and special requests are accommodated
• Promptly address complaints or issues, relay relevant information or complaints directly to supervisor
• Ensure that the dining room is properly set up prior to and after the service period; keep the area clean and neat while meeting established sanitation standards
• Work with staff of other departments to perform job duties during special events and functions

About you:

• You have previous experience in the food services industry
• You must have a valid Food Handler Certificate or provincial equivalent
• Exceptional communications skills and ability to get along well with others
• Must be physically able to lift and transfer heavy, hot items, and stand/walk for majority of shift

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