Waitstaff -Casual

Compass at Gemstone Care Center; Kamloops; On-site; CAD 32,000 - 36,000; Full time

Job summary

Compass at Gemstone Care Center is seeking a waitstaff member to take and deliver food and beverages, ensuring top-notch guest service in a dining room setting.

The role requires prior food service experience, a valid Food Handler Certificate, and strong communication with teammates and guests. Applicants should be able to lift heavy items and stand for extended periods, contributing to a smooth dining operation.

Qualifications

• You have previous experience in the food services industry.
• You must have a valid Food Handler Certificate or provincial equivalent.
• Exceptional communications skills and ability to get along well with others.
• Must be physically able to lift and transfer heavy, hot items, and stand/walk for majority of shift.

Responsibilities

• Greet guests in the dining room and take food and beverage orders.
• Deliver food and beverages promptly and professionally.
• Maintain safe food handling and sanitation standards; follow up on guest needs.
• Inform back-of-house staff to ensure accurate delivery and accommodate special requests.
• Address complaints or issues promptly and relay to supervisor.
• Keep dining area clean and properly set up before and after service.

Skills

Food service experience

Communication skills

Teamwork

Education

Food Handler Certificate

Job description

Description

The hourly wage rate for this position is $24.34- (base pay+SSO wage*)*Base 18.25 + 6.49/hr SSO wage) *Single Site Order (SSO) is subject to the direction of the government and may be discontinued at any time.

How you will make an impact:

You will be responsible for taking food and beverage orders and efficiently delivering items to dining room guests.

As a Waitstaff, you will be:

• Promptly and warmly greet guests in the dining room; take food and beverages in an efficient manner, following established steps of service
• Deliver food promptly and professionally; maintain safe food handling and sanitation standards. Follow up periodically to assist with any additional needs or requests
• Demonstrate complete understanding of menu items and ingredients. Advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and notes preferences. Demonstrate knowledge of specialized diets
• Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly, and special requests are accommodated
• Promptly address complaints or issues, relay relevant information or complaints directly to supervisor
• Ensure that the dining room is properly set up prior to and after the service period; keep the area clean and neat while meeting established sanitation standards
• Work with staff of other departments to perform job duties during special events and functions

About you:

• You have previous experience in the food services industry
• You must have a valid Food Handler Certificate or provincial equivalent
• Exceptional communications skills and ability to get along well with others
• Must be physically able to lift and transfer heavy, hot items, and stand/walk for majority of shift

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic: Shows intense and eager enjoyment and interest
• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization