Waitstaff

Shannex Incorporated; Truro; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Vision and dental

RRSP matching

Free parking

Discount programs

Job summary

Shannex Incorporated in Truro, Nova Scotia, is seeking a friendly Waitstaff for Parkland Truro to provide warm, attentive dining service to residents and guests, maintain cleanliness, and ensure meals are presented to high standards.

The role requires a high-school diploma, Food Safety and Right to Serve certifications, excellent customer service, and a genuine passion for helping seniors. Training and benefits are provided.

Qualifications

• High-school diploma or equivalent education.
• Proof of valid Basic Food Safety Certification.
• Proof of valid Right to Serve/Smart Serve Certification.
• At least one year of experience serving food or in customer service.
• Clear Criminal Record Check and Vulnerable Sector Check where applicable.

Responsibilities

• Serve meals to residents and guests following standards and dietary guidelines.
• Maintain dining room appearance and proper table settings.
• Clear tables and operate dishwasher; manual ware washing as needed.
• Collaborate with Food and Beverage team to meet goals and provide feedback.
• Respect residents' rights, privacy, and confidentiality; promote safety and independence.

Skills

Customer service

Food service

Teamwork

Attention to detail

Education

High school diploma

Job description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Waitstaff to join our Parkland Truro team based in Truro, Nova Scotia.

Meaningful Benefits

• Approximate hourly wage: $18.50
• Comprehensive health, vision, and dental benefits plan including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Consistently ensures food quality, presentation, and service delivery meet established department standards. Ensures meals are visually appealing, the correct temperature and portion size, and that service is warm, attentive and timely
• Prepare and provide meal service to residents and guests according to established standards, procedures and guidelines and respecting the resident’s right to individualized services and observing special diet restrictions, resident preferences and outlined departmental procedures
• Ensure dining room appearance meets established standards including table linens pressed and in place, tables set with appropriate place settings for meals, wait stations tidy and containing appropriate supplies
• Clear tables, load and safely operate dishwasher. Complete manual ware washing as required
• Contribute to the team environment as a member of the Food and Beverage department, working towards departmental goals and priorities and providing ongoing feedback from residents and guests to the Food and Beverage Manager on meals and menu choices to be continually improving
• Demonstrates an understanding of the importance of respecting client’s rights, including respecting others, maintaining confidentiality, promoting independence, respecting privacy, respecting the right to refuse services and involvement
• Communicates with the supervisor if there is a noted change in the nutritional status of a resident (i.e. changes in appetite)
• Promote a safety culture by continuously working safely including but not limited to identifying and reporting hazards, following safe work practices and procedures, wearing personal protective equipment, supporting others to work safely, and completing safety education
• Performs all other related duties as assigned/required

About You

• A high-school diploma or equivalent education
• Proof of valid Basic Food Safety Certification required
• Proof of valid Right to Serve/Smart Serve Certification required
• At least one year of experience with serving food or demonstrated experience in customer service
• Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment
• Previous experience working with the elderly in long-term care or a seniors independent living environment an asset.
• Proof of completed Alzheimer’s Care Course an asset
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services, and care