waiter/waitress

Government of Canada; Regina; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Government of Canada is seeking a dedicated individual for a role involving customer service in a fast-paced environment. Responsibilities include serving food and beverages, addressing customer inquiries, and ensuring compliance with liquor regulations. Candidates must possess a Serving It Right Certificate and demonstrate strong interpersonal skills. This position requires physical stamina and the ability to work under pressure.

Qualifications

• No degree, certificate or diploma required.
• Experience an asset.
• Must be of legal age to mix and serve alcoholic beverages.

Responsibilities

• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages.
• Serve food and beverages and take orders.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Initiative

Organized

Reliability

Team player

Education

Serving It Right Certificate

Job description

Overview Languages

English

Education

• No degree, certificate or diploma

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Provide customer service

Credentials Certificates, licences, memberships, and courses

• Serving It Right Certificate

Additional information Security and safety

• Criminal record check

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player