Waiter/Server

Wind Group Inc.; Niagara Falls; On-site; CAD 30,000 - 35,000; Full time

Job summary

A popular restaurant group is seeking Servers to join their energetic team in Niagara Falls. The ideal candidates must have excellent customer service skills, be able to work under pressure, and have prior experience. This position offers flexible work hours, free staff meals, and career advancement opportunities. Join a growing team where your effort and passion for service are valued.

Benefits

Free staff meal

Family members discount

Paid training shifts

Paid vacations

Employee insurance

Seniority bonus

Qualifications

• Must be 18 years or older.
• Smart Serve certification needed.
• Prior experience is necessary.

Responsibilities

• Greet customers and introduce the menu.
• Provide the best table service.
• Promote special dishes or drinks.

Skills

Customer service

Ability to work under pressure

Flexibility

Education

High school education or equivalent

Job description

Overview

Wind Japanese and Thai is an upscale All-You-Can-Eat Japanese and Thai restaurant founded in 2011. During the past decade, Wind has received many applauses from the local community and has become one of the most popular restaurants around the Niagara region. With fast and stable growth, Wind has opened three branches (St. Catharines, Niagara Falls and Mississauga) and developed two sub-brands (East Izakaya and Ma Chinese Cuisine). As a growing and promising team, we are always looking for energetic and reliable team members. With an open and creative culture, Wind will always keep the door open for anyone who has a passion and dream!

Now we are seeking talents to join our team of Server. Servers are waiters or waitresses who provide the best service by recommending new food, handling dish serving pace and taking care of customers’ dining needs.

Work Hours

• Both full-time (30 hours or more per week) and part-time are available;
• Whole-day shift: about 7 to 10 hours;
• Half-day shift: about 3 to 6 hours;

Work Location

• Wind Japanese and Thai (131 King Street, St. Catharines, ON, L2R 3J2)
• Wind Japanese and Thai (7241 Lundy`s Lane, Niagara Falls, ON, L2G 1W3)
• Wind Japanese and Thai (6485 Mississauga Rd #3, Mississauga, ON, L5N 1A6)
• East Izakaya (129 King Street, St. Catharines, ON, L2R 3H9)
• East Izakaya (6661 Lundy’s Lane, Niagara Falls, ON L2G 1V4)
• Ma Chinese Cuisine (123 Geneva Street, St. Catharines, ON, L2R 4N3)

Job Duties

• Greet customers and introduce the menu;
• Provide the best table service;
• Promote seasonally special dishes or drinks;
• Send the orders and modify certain dishes when needed;
• Collect suggestions from customers and report to managers;
• Ensure all opening and closing tasks are completed on time;
• Participate in monthly or weekly cleaning and staff meetings;

Job Requirements

• Must be 18 years or older;
• High school education or equivalent;
• Smart Serve is necessary;
• Can work at a fast pace under heavy pressure;
• Have flexible availability, including weekends and holidays;
• Must be able to lift at least 60 lbs and stand for a long time;
• Hospitality education background is a strong asset but not necessary;
• A valid Canadian driver's license is a strong asset but not necessary;
• Prior experience is necessary;

Employee Benefits

• Free staff meal
• Family members discount
• Paid training shifts
• Paid vacations
• Employee insurance
• Seniority bonus

Career Development

The permanent full-time servers with ambitions and outstanding performance will have opportunities to join the restaurant management. The possible positions include Busser Supervisor, Server Supervisor, Restaurant Assistant Manager, Restaurant General Manager, Brand Manager, Regional Manager or even Managing Partner.