VP Operations

Kaizen Lab Inc.; Sechelt; On-site; CAD 110,000 - 150,000; Full time

Job summary

A leading community services organization in Sechelt is seeking a Vice President of Operations to enhance operational capacity. The successful candidate will provide strategic support, modernize systems, and lead cross-functional integration. This pivotal role requires extensive senior leadership experience along with a commitment to service excellence.

Qualifications

• Proven track record in operational transformation and quality improvement.
• Expertise in compliance and nonprofit governance.
• Strong change management skills.

Responsibilities

• Lead operational modernization efforts.
• Align systems and processes with strategic goals.
• Support the Executive Director through effective counsel.

Skills

Operational transformation

Quality improvement

Organizational change

Compliance

Accreditation

Fostering cross-organizational cohesion

Education

Extensive senior leadership experience in community-based organizations

Job description

JobTitle: VP Operations
Location: Sechelt, BC
Employment Type: Full-time, Permanent
Compensation: $110,000-$150,000

AboutCommunity Services

Since1974, Sunshine Coast Community Services Society has been at the heart ofcreating positive change for people on the Sunshine Coast. With a legacy builton care, dedication, and adaptability, we proudly offer over 30 impactfulprograms across the region. Our work spans four vital areas: CommunityAction and Engagement, Together Against Violence, Child andFamily Counselling, and Family, Youth, and Children’s Services.

Guidedby our core values—social justice, interdependence, diversity, compassion,and respect—we are driven to empower individuals and strengthen ourcommunity. We’re seeking passionate, values-driven individuals who want to makea real difference in the lives of others. If that sounds like you, join us andbe part of our meaningful journey!

Aboutthe Role

Reporting to theExecutive Director, the inaugural Vice President, Operations will serve as akey member of the senior leadership team, responsible for strengthening SCCSS’soperational capacity to advance its mission and enhance service outcomes. Thisrole will provide strategic and operational support to the Executive Directorby ensuring that core systems, structures, and processes are aligned,effective, and positioned to meet the growing and evolving needs of theorganization. With a mandate to lead operational modernization and fostercross-functional integration, the Vice President will play a critical role inenabling the organization to deliver high-quality, client-centered servicesthrough efficient, scalable, and sustainable practices. This role requires aleader who brings both a strong command of operational best practices and thechange management skills necessary to guide the organization through keytransitions—all while reinforcing a culture of care, accountability, andcollaboration.

The ideal candidatewill bring extensive senior leadership experience in complex, multi-service,community-based or social service organizations, with a particular emphasis onoperational transformation, quality improvement, and organizational change. Theywill have demonstrated success in modernizing systems and processes acrossfunctional areas such as Finance, IT, Facilities, Risk Management, andCommunications, and in aligning these operations with strategic objectives andservice delivery goals. The successful candidate will possess expertise incompliance, accreditation, privacy legislation, and nonprofit governance, andwill be skilled in fostering cross-organizational cohesion and continuousimprovement. Above all, the Vice President will be a trusted partner to theExecutive Director, complementing and supporting their leadership bystrengthening the internal infrastructure needed to deliver exceptional,equitable, and responsive services to the community.

This is an exciting opportunity for an individual energizedby leading at the strategic and operational level, identifying criticalpriorities and providing sound counsel to the Executive Director.

To explore this opportunity further, please click

JobTitle: VP Operations
Location: Sechelt, BC
Employment Type: Full-time, Permanent
Compensation: $110,000-$150,000

AboutCommunity Services

Since1974, Sunshine Coast Community Services Society has been at the heart ofcreating positive change for people on the Sunshine Coast. With a legacy builton care, dedication, and adaptability, we proudly offer over 30 impactfulprograms across the region. Our work spans four vital areas: CommunityAction and Engagement, Together Against Violence, Child andFamily Counselling, and Family, Youth, and Children’s Services.

Guidedby our core values—social justice, interdependence, diversity, compassion,and respect—we are driven to empower individuals and strengthen ourcommunity. We’re seeking passionate, values-driven individuals who want to makea real difference in the lives of others. If that sounds like you, join us andbe part of our meaningful journey!

Aboutthe Role

Reporting to theExecutive Director, the inaugural Vice President, Operations will serve as akey member of the senior leadership team, responsible for strengthening SCCSS’soperational capacity to advance its mission and enhance service outcomes. Thisrole will provide strategic and operational support to the Executive Directorby ensuring that core systems, structures, and processes are aligned,effective, and positioned to meet the growing and evolving needs of theorganization. With a mandate to lead operational modernization and fostercross-functional integration, the Vice President will play a critical role inenabling the organization to deliver high-quality, client-centered servicesthrough efficient, scalable, and sustainable practices. This role requires aleader who brings both a strong command of operational best practices and thechange management skills necessary to guide the organization through keytransitions—all while reinforcing a culture of care, accountability, andcollaboration.

The ideal candidatewill bring extensive senior leadership experience in complex, multi-service,community-based or social service organizations, with a particular emphasis onoperational transformation, quality improvement, and organizational change. Theywill have demonstrated success in modernizing systems and processes acrossfunctional areas such as Finance, IT, Facilities, Risk Management, andCommunications, and in aligning these operations with strategic objectives andservice delivery goals. The successful candidate will possess expertise incompliance, accreditation, privacy legislation, and nonprofit governance, andwill be skilled in fostering cross-organizational cohesion and continuousimprovement. Above all, the Vice President will be a trusted partner to theExecutive Director, complementing and supporting their leadership bystrengthening the internal infrastructure needed to deliver exceptional,equitable, and responsive services to the community.

This is an exciting opportunity for an individual energizedby leading at the strategic and operational level, identifying criticalpriorities and providing sound counsel to the Executive Director.

To explore this opportunity further, please click here . Please note that all applicationsmust be submitted to our recruitment partner, Boyden, using the link above.

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