VP of Sales North America

Synerion; Toronto; Hybrid; CAD 120,000 - 180,000; Full time

Job summary

A leading company in workforce management is seeking a VP of Sales North America to drive sales efforts and manage a high-performing team in Toronto. The ideal candidate will have extensive experience in sales leadership within the software industry, demonstrating strong communication skills and a commitment to customer satisfaction. This full-time hybrid role is an exciting opportunity to make significant contributions to the company's success.

Qualifications

• Proven experience in a sales leadership role, preferably in the software or technology industry.
• Excellent leadership and team management skills, with a track record of building and motivating high-performing teams.
• Exceptional communication and interpersonal skills.

Responsibilities

• Manage and lead a team of Sales and Business Development Representatives.
• Set clear performance goals and expectations for the team, regularly monitoring and providing feedback.
• Collaborate with cross-functional teams to ensure alignment in customer service efforts.

Skills

Sales and Sales Management

Sales Operations

Business Development

Communication

Negotiation

Customer Relationships

Leadership

Analytical Mindset

Problem-Solving

Education

Bachelor’s degree in business administration, Management or a related field

Tools

Salesforce.com

Job description

Direct message the job poster from Synerion

Serving the Synerion team to achieve continued success and prosperity.

Company Description

Synerion, a Malam Team company, provides award-winning software and services to help businesses manage employee time, scheduling, PTO, physical security, and video management. With a 4.7 / 5 online review rating from customers, Synerion helps elevate employees in thousands of businesses.

Role Description

This is a full-time hybrid role for a VP of Sales North America at Synerion. The VP of Sales will be responsible for leading sales efforts, managing accounts, overseeing sales operations, driving sales management, and spearheading business development initiatives.

Qualifications

• Sales and Sales Management skills
• Sales Operations knowledge
• Business Development experience
• Proven track record of achieving sales targets and driving revenue growth
• Excellent communication and negotiation skills
• Ability to build and maintain strong customer relationships
• Previous leadership experience in a sales role

Responsibilities :

• Manage and lead a team of Sales and Business Development Representatives, providing guidance, support, and performance management to ensure high-quality service delivery.
• Foster a positive and collaborative team environment, promoting continuous learning and professional development.
• Set clear performance goals and expectations for the team, regularly monitoring and providing feedback on individual and team performance.
• Your team will serve as the primary point of contact for key customers, building and maintaining strong relationships based on trust, professionalism, and effective communication.
• Collaborate with cross-functional teams, including Professional Services, Product, and Technical Support, to ensure alignment in customer service and support efforts.
• Oversee the training and onboarding of new representatives, ensuring they have a comprehensive understanding of our products and services.
• Generate regular reports on sales metrics. Knowledge of Salesforce.com an asset.
• Analyze customer feedback and data to identify trends, opportunities for improvement, and areas of excellence.
• Present findings and recommendations to the executive team to drive continuous improvement and growth.

Additional Qualifications :

• Bachelor’s degree in business administration, Management, or a related field.
• Proven experience in a sales leadership role, preferably in the software or technology industry.
• Excellent leadership and team management skills, with a track record of building and motivating high-performing teams.
• Strong customer focus and the ability to build and maintain positive relationships with clients.
• Exceptional communication and interpersonal skills, with the ability to effectively communicate complex ideas and influence stakeholders.
• Analytical mindset and the ability to leverage data and insights to drive decision-making and process improvements.
• Proven problem-solving skills and the ability to handle customer escalations with professionalism and empathy.
• Proficiency in customer service software systems and tools.
• Demonstrated ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Join our team at Synerion Inc. and contribute to revolutionizing workforce management through exceptional customer service. If you are a results-driven leader with a passion for customer satisfaction, we would love to hear from you.