Volunteer Programs & Engagement Lead (Fixed-Term)

The Mustard Seed; Red Deer; Hybrid; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Health benefits

RRSP matching

Wellness days

Job summary

The Mustard Seed in Red Deer is seeking a Volunteer Engagement Coordinator to onboard and maintain volunteers for programs and initiatives. You will recruit, train, onboard and retain volunteers across the Red Deer space, collaborating with churches, businesses and schools.

This fixed-term contract runs Sept 2026–Sept 2027 with a Monday–Friday schedule. You will report to the Community and Volunteer Engagement Manager and support program staff during events and busy periods.

Qualifications

• University degree or equivalent work experience in a relevant field would be an asset (e.g. Human Resources, Administration, Volunteer Management, Customer Service)
• Strong competency with computers, data management systems and experience in Microsoft Outlook and other Microsoft Office programs
• Previous experience working with volunteers is a benefit
• Access to own vehicle and clear driver abstract for TMS driving permissions, plus $2,000,000 liability insurance

Responsibilities

• Overseeing the intake of volunteers including telephone interviews, background screening, training, and placement
• Responding to volunteer inquiries via email and phone
• Maintain volunteer appreciation and engagement across all departments
• Host and oversee volunteer experiences and events, evenings and weekends as needed
• Collaborate with program staff to ensure a positive volunteer experience across programming
• Create opportunities and streamline volunteer workflows with program staff
• Oversee court ordered community service and mandatory student volunteer hours; complete paperwork
• Assist program staff on an as-needed basis
• Support staff in supervision, evaluation and recognition of volunteers
• Maintain systems for recruitment, appreciation, development, training and retention
• Daily maintenance of the volunteer database; produce monthly schedules and reports
• Improve volunteer processes including recruitment, engagement and retention
• Adhere to Health and Safety protocols and mandatory trainings
• Other duties as assigned

Skills

Volunteer management

Customer service

Communication

Time management

Organizational skills

Independent work

Education

University degree or equivalent

Tools

Microsoft Outlook

Microsoft Office

Job description

The Mustard Seed in Red Deer is seeking a Volunteer Engagement Coordinator to onboard and maintain volunteers for programs and initiatives. You will recruit, train, onboard and retain volunteers across the Red Deer space, collaborating with churches, businesses and schools.

This fixed-term contract runs Sept 2026–Sept 2027 with a Monday–Friday schedule. You will report to the Community and Volunteer Engagement Manager and support program staff during events and busy periods.