Voice AI Product Lead for Small Businesses

Jobber; Kitchener; On-site; CAD 146,000 - 197,000; Full time

Benefits offered by this job

Equity rewards

Health stipend

RRSP/TFSA matching

Extended health insurance

Job summary

Jobber in Canada is seeking a Senior Product Manager to lead our Voice AI products, focused on Receptionist, our fastest-growing line. You’ll shape the strategy and drive execution across Voice, telephony, and related features for small service businesses.

Based in Canada, you’ll collaborate with cross-functional teams, own the roadmap, and build a scalable multi-product strategy while delivering impact for customers and the business.

Qualifications

• Owns a revenue line or packaging decisions, not engagement metrics.
• Shipped a production LLM or ML feature/product.
• Enough technical depth to discuss models, prompts, and pipelines.
• Senior product management experience with shipping and outcomes.

Responsibilities

• Turn Receptionist from early adopters love into daily relied-upon product for most customers.
• Define and execute the roadmap for Receptionist and new Voice products balancing short-term wins with long-term innovation.
• Deeply understand small business owners and office managers, synthesizing market, regulatory, and customer data into smart product decisions.
• Prioritize user and business impact, ensuring every product decision drives value for Jobber’s small business customers.
• Collaborate with domain experts across Voice AI, telephony and communications products to launch best-in-class products.
• Act as the voice of the customer for small business owners navigating an overflowing inbox.
• Set the foundation for multi-product strategy as we scale the business and team.

Skills

Revenue ownership

Production ML feature

Technical depth in models

Senior product management

Job description

Jobber in Canada is seeking a Senior Product Manager to lead our Voice AI products, focused on Receptionist, our fastest-growing line. You’ll shape the strategy and drive execution across Voice, telephony, and related features for small service businesses.

Based in Canada, you’ll collaborate with cross-functional teams, own the roadmap, and build a scalable multi-product strategy while delivering impact for customers and the business.