Visual Merchandiser

Chanel, Inc.; Vancouver; On-site; CAD 65,000 - 70,000; Full time

Job summary

An established industry player seeks a talented Visual Merchandiser to uphold brand standards across its boutiques in Vancouver and Calgary. This role involves creating visually appealing displays, managing merchandising activities, and collaborating with store teams to enhance customer experience. The ideal candidate will have a strong background in visual merchandising, excellent communication skills, and a creative mindset. Join a dynamic team where your contributions will significantly impact the brand's presentation and customer engagement. This is a fantastic opportunity to work with a luxury brand that values creativity, teamwork, and personal growth.

Benefits

Competitive base salary

Learning and development opportunities

Wellbeing programmes

Parental leave for all parents globally

Qualifications

• Minimum 3 years experience in visual merchandising.
• Strong communication and organizational skills required.

Responsibilities

• Maintain high standards of merchandising and presentation.
• Communicate effectively with various stakeholders.
• Implement designs and plans for boutique displays.

Skills

Visual Merchandising

Communication Skills

Problem-Solving

Time Management

Creativity

Project Management

Tools

MS Office

Job description

Reports to: Head of Visual Merchandising

Contract: Permanent, Full-Time

Your Role @ Chanel:

As a Visual Merchandiser, you will maintain the highest standards of merchandising and presentation following current company guidelines as well as ensuring brand cohesion across our Vancouver and Calgary boutiques. You may at times be requested to assist & support other CHANEL boutiques in Canada. You will uphold the brand image through all categories and presentation methods with a view to maximize the visual impact and the commercial potential within boutiques. You will help oversee and support any promotional activity, including sites, windows, and special events.

You will communicate at various levels, both externally and internally, as well as being reliable, supportive and flexible as the business demands, including some out of hours/weekend work as required. The job will involve some travel whilst working across boutiques which are located in Canada.

What impact you can create at Chanel:

Personal Effectiveness

1. Efficient monitoring and review of suitable weekly journey planners, relevant weekly reports and other necessary administration from Visual Merchandising.
2. Implementing set designs, plans and window schemes, ensuring brand consistency within “the look” and presentation of windows and boutique displays.
3. Styling and dressing of mannequins as well as window schemes making use of creative lighting for window displays.
4. Respecting “the codes” and recommendations whilst also making use of creativity.
5. Suitable ordering of the merchandising and display items.
6. Maximising the space and layout of the store; using available space to the best advantage.
7. Giving feedback to the Fashion Director and to the Boutique Managers; visiting boutiques, working with boutique sales staff to develop their understanding of the VM presentations.
8. Photographing the boutique windows, each wall and every display, in order to create a visual merchandising pack to send out to other boutiques.
9. Implementing the designs and plans created by Paris Image Department, which may involve manual work including lifting, carrying and climbing ladders.

Communication

1. Effective verbal and written communication at various levels both externally and internally to include Line Manager(s), store teams and head office.
2. To provide prompt and accurate verbal and written information as requested by the Fashion Director.
3. Checking of VM schedule for information and updates as well as appropriate.
4. Ensure follow-ups and prompt completion of weekly activities and regular reports provided to line management.
5. To demonstrate an appropriate and courteous manner at all times as well as adhering to rules and guidelines for all sites visited.
6. To ensure that the best levels of customer care are offered at all times, providing relevant support and advice to store teams regarding visual merchandising guidelines.
7. To work effectively with store management.
8. Ensure that any Client approach is facilitated in the correct manner.

Appearance

1. To present a smart, well-groomed personal appearance at all times, reflecting the image of the company.
2. In addition to being well presented, flexible and self-motivated the ability to work independently, showing initiative and enthusiasm.
3. Timely and accurate completion of general boutique visual merchandising, administration, adhering to set procedures and policies as appropriate.
4. To maintain and respect company property as appropriate.
5. Assist with the preparation as well as attending regular events, including special events, promotions etc.
6. Adhere to relevant Health & Safety as well as Security procedures and guidelines at all times.
7. Successfully participate in and complete any training provided, acquiring and applying high standards.
8. Actively and positively participate in any meetings.

Responsibilities listed are not exhaustive; additional and more detailed duties will be shared during the training stage.

What you will bring to the role:

1. A minimum of 3 years experience in a visual merchandising capacity.
2. The ability to multi-task, communicate at all levels and manage workload by priority/deadline across several projects, while performing under pressure.
3. Excellent problem-solving, time management and organisational skills.
4. High attention to detail & creativity, in a thorough and responsible manner.
5. Project Management experience is an asset.
6. A flexible and proactive approach.
7. Assertiveness balanced with respect and humbleness.
8. A personable personality with good networking skills and valuing teamwork.
9. Self-motivation, enthusiasm, and a ‘can-do’ attitude.
10. Working knowledge of MS Office (Word, Excel, PowerPoint).

You are energised by:

1. The history and heritage of The House of CHANEL.
2. Being truly service-minded.
3. Building collaborative partnerships and relationships in a team-focused environment.
4. Appreciation and passion for culture, beauty, and luxury.

What you would gain from this experience:

1. The opportunity to work for a fun, creative and passionate brand.
2. Be part of a collaborative and inclusive team.
3. Competitive base salary: $65,000-70,000CAD annually.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.

About Us

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

1. Exceptional creation and client experience.
2. Nurturing human potential.
3. Having a positive impact – on people, the environment and communities around the world.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.