Visual Communications Designer

University Health Network; Toronto; Hybrid; CAD 41,000 - 63,000; Part time

Benefits offered by this job

Competitive offer packages

HOOPP pension plan

Transit access and UHN shuttle

Job summary

University Health Network (UHN) is seeking a part-time Visual Communications Designer to develop clear visual health communications for patients and families. The role involves medical illustration, graphic design, and coordinating resources with the Patient Education and Engagement Team.

You will support a respiratory rehab project, collaborate with clinicians, educators, and Patient Partners, and ensure branding and accessibility standards are met. Hybrid work arrangements apply.

Qualifications

• Graduate of relevant health or biomedical communications, computer graphics or graphic arts program at a recognized college or university.
• Three years of relevant experience as a health illustrator or graphic artist, asset.
• A portfolio is required to demonstrate relevant design experience.
• Demonstrated knowledge of illustration and computer graphics methods.
• Knowledge of Photoshop, Illustrator, InDesign, Acrobat, Canva, PowerPoint, or other computer programs.
• Knowledge of accessibility, plain language editing, and user experience design principles.

Responsibilities

• Plan and manage health communication design projects and initiatives.
• Integrate health literacy, user design principles and equity, diversity and inclusion into visual projects.
• Completes design and layout of resources including brochures and web resources, manuals and other tools as needed.
• Design and illustration of physiology, healthcare equipment, icons, other graphics.
• Source images and identify suitable images within the collection to meet resource needs.
• Maintain UHN and Patient Engagement branding and ensure compliance with guidelines.
• Maintain quality and track time, staying within the project budget.
• Administer cost recovery processes, including quotes and invoicing for work completed.
• Use required software for graphic design and formatting.
• Maintain archives and filing as per department standards, using electronic filing systems.

Skills

Excellent written/verbal communication

Team collaboration

Organizational skills

Negotiation skills

Plain language editing

Education

Graduate of health/biomedical communications or graphic arts program

Tools

Photoshop

Illustrator

InDesign

Acrobat

Canva

PowerPoint

Job description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: Non-union
New or ReplacementPosition: New
Site: Princess Margaret Cancer Centre
Department: Patient Experience
Reports to: Manager, Patient Education and Engagement
Work Model: Hybrid
Hours: 15 hours per week
Salary: $30.04 - $45.6 per hour
Status: Temporary Part-Time (untilJanuary 31, 2027)
Closing date: August 19, 2026

Position Summary

The Visual Communications Designer helps patients and families engage in their healthcare by creating clear visual health communications with the Patient Education and Engagement Team. This role provides medical illustration, graphic design and visual communications support, and facilitates the development of visual health communications tools based on user design principles.

This part-time role will support an upcoming project to co-design and publish resources for respiratory rehab. The Visual Communications Designer will work closely with Patient Education and the clinical rehab team, including healthcare professionals, Patient Partners, educators and others.

Duties

• Plan and manage health communication design projects and initiatives
• Integrate principles of health literacy, user design principles and equity, diversity and inclusion into visual projects
• Completes design and layout of resources including brochures andweb resources, manuals and other tools as needed
• Design and illustration of physiology, healthcare equipment, icons, other graphics
• Source images and identifying suitable images within the collection to meet resource needs
• Maintains UHN and Patient Engagement branding by ensuring that all designs and concepts comply with branding guidelines and provide consistency
• Maintains quality and tracks time, staying within the project budget
• Administers cost recovery processes, including quotes and invoicing for work completed
• Uses required software for graphic design and formatting
• Maintains archives and filing as per department standards, using electronic filing systems

• Graduate of relevant health or biomedical communications, computer graphics or graphic arts program at a recognized college or university
• Three years of relevant experience as a health illustrator or graphic artist, an asset
• Paper and digital formats design, and interactive design
• A portfolio is required to demonstrate relevant design experience
• Demonstrated practical knowledge of illustration and computer graphics methods
• In depth knowledge of Photoshop, Illustrator, InDesign, Acrobat, Canva, PowerPoint, or other currently used computer programs
• Current knowledge of technical advances in accessibility, graphic techniques and software, etc., required
• Excellent organizational skills
• Effective negotiation skills
• Excellent written/verbal communication skills
• Knowledge of plain language editing skills an asset
• Knowledge of consumer health information, bias-free communications, user experience design and health promotion principles an asset
• Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of service to clients

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.