Vision Care Store Leader & Opticianry Expert

LensCrafters; Winnipeg; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts

Bonus/commission plan

Job summary

LensCrafters in Winnipeg is seeking an Assistant Manager to lead in the absence of the Store Manager and act as a business owner within the LensCrafters organization, delivering key performance metrics.

You will support the store manager, supervise a team, and drive results across sales, service, and operations in a fast-paced optical retail environment. The role requires an Opticianry license, strong English communication, and weekend availability.

Qualifications

• High School graduate or equivalent.
• Current & valid state Opticianry license.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.

Responsibilities

• Delivers quality & improvement to meet or exceed all key performance indicators (KPIs).
• Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results.
• Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
• Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.
• Partners with store manager to lead a team through strong knowledge & skills.
• Provides training & guidance to team members.
• Delivers clear & constructive feedback in a timely manner.
• Informs store manager of any situation that may require any development or disciplinary action of others.
• Supports recruiting, helps select high caliber team & creates talent pipeline.
• Follows guidelines to optimally staff store.
• Shows great pride in the store appearance & executes visual directives.
• Strives to maintain positive working relationship with doctors.
• Adheres to & ensures compliance of team to Company policies & procedures.
• Meets or exceeds all goals.
• Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems.
• Performs & understands administrative duties.
• Maintains a safe working environment for all.
• Works a flexible schedule, including nights & weekends.
• Under current & valid state Opticianry license perform the following: <li>Provides expertise & product knowledge on lens choices based on the patient’s vision needs & doctor prescription.</li><li>Adjusts &/or repairs eyewear.</li><li>Presents and dispenses eyewear & creates a lasting impression.</li><li>Performs accurate digital measurements.</li>

Skills

Leadership

Communication

Retail knowledge

Problem solving

English proficiency

Cash handling

Education

High School Diploma or equivalent

State Opticianry license

College degree preferred

Job description

LensCrafters in Winnipeg is seeking an Assistant Manager to lead in the absence of the Store Manager and act as a business owner within the LensCrafters organization, delivering key performance metrics.

You will support the store manager, supervise a team, and drive results across sales, service, and operations in a fast-paced optical retail environment. The role requires an Opticianry license, strong English communication, and weekend availability.