VIP Luxury Jewelry & Timepiece Concierge

Raffi Jewellers Inc. Cambridge | Montreal | Waterloo; Cambridge; On-site; CAD 34,000 - 39,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Training programs

Job summary

Raffi Jewellers in Cambridge and Waterloo invites a Luxury Jewelry and Timepiece Sales Consultant to join our refined team. You will serve as brand ambassador, delivering bespoke service to high-net-worth clients and guiding them through an exclusive shopping journey.

With 2–3 years in luxury retail, you will build lasting relationships, meet sales targets, and stay abreast of the latest collections. A polished appearance and discretion are essential in this role.

Qualifications

• Minimum 2-3 years of experience in luxury retail, sales or customer service, preferably jewelry or watches.
• Exceptional communication and negotiation skills.
• Ability to anticipate client needs and provide personalized recommendations.
• Professional, upscale appearance and discretion in handling client information.

Responsibilities

• Build and maintain relationships with high-net-worth clients with a bespoke shopping experience.
• Meet or exceed sales targets through luxury product recommendations.
• Stay up to date on collections and trends to advise clients.
• Deliver exceptional in-store and online customer service to reflect luxury standards.
• Maintain visually appealing displays and organize VIP events and private showings.
• Assist with custom orders and special requests for clients.

Skills

Luxury retail experience

Excellent communication skills

Time management

Discretion and confidentiality

Job description

Raffi Jewellers in Cambridge and Waterloo invites a Luxury Jewelry and Timepiece Sales Consultant to join our refined team. You will serve as brand ambassador, delivering bespoke service to high-net-worth clients and guiding them through an exclusive shopping journey.

With 2–3 years in luxury retail, you will build lasting relationships, meet sales targets, and stay abreast of the latest collections. A polished appearance and discretion are essential in this role.