Vice President, Operations

GardaWorld; Toronto; On-site; CAD 180,000 - 300,000; Full time

Job summary

GardaWorld seeks an accomplished executive to lead the Ontario operations, overseeing a large, multi-site business with accountability for profitability and client satisfaction.

The Vice President, Operations will drive strategic direction, financial performance and operational excellence across Ontario, building leader capability and managing senior teams to deliver measurable results.

Qualifications

• Significant experience leading large-scale, multi-site operations with full P&L accountability.
• Strong financial acumen and decision-making in complex service environments.
• Proven ability to build strategy, manage senior teams and drive growth.

Responsibilities

• Lead strategic direction and overall business performance for Ontario operations.
• Own full P&L, including budgeting, forecasting, revenue growth and margins.
• Analyze performance, identify root causes, and implement improvement plans.
• Evaluate opportunities balancing financial returns and risks with long-term growth.
• Strengthen client relationships and support business development and retention.

Job description

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Vice President, Operations

Business Unit: Security Services

Career Area: Operations and Administration

Location: Toronto, Ontario, CA

Vice President, Operations - Ontario

Lead Growth, Financial Performance and Operational Excellence Across Ontario

At GardaWorld, our success is built on strong leadership, exceptional service, and a commitment to delivering results for our clients and our people.

We are seeking an accomplishedVice President, Operations to lead a large, multi-site business across Ontario. This executive will be accountable for profitable growth, financial performance, operational excellence, and client satisfaction.

We welcome leaders from a variety of service-based industries who have managed complex operations, demonstrated strong financial and commercial judgment, and led large, geographically dispersed teams.

The Opportunity

As Vice President, Operations, you will:

Lead the strategic direction and overall business performance of the Ontario operation.

Own full P&L results, including budgeting, forecasting, revenue growth, labour costs, margins, and profitability.

Analyse financial and operational performance, identify root causes of issues, and implement plans to improve results.

Evaluate business opportunities and investments, balancing financial returns, operational risks, and long-term growth.

Strengthen client relationships, support business development, and drive long-term client retention.

Lead through senior managers, build accountability across the organization, and navigate complex stakeholder relationships and conflict with sound judgment.

What You Bring

We are looking for a strategic and results-driven executive leader with:

Significant experience leading large-scale, multi-site operations withfull P&L accountability.

Strong financial acumen, with the ability to analyse performance, understand cost drivers and margins, evaluate investments, and translate financial results into business decisions.

A proven track record of improving profitability, driving growth, and delivering measurable business results.

Experience leading senior managers, diagnosing complex operational issues, and driving performance through others.

A calm, measured leadership style, with the ability to manage conflict, challenge constructively, and make sound decisions under pressure.

Experience in security, facilities services, workforce solutions, or another complex service-based industry would be considered an asset.

Why GardaWorld?

Join a global organization where leaders have the opportunity to make a meaningful impact, shape strategy, develop people, and contribute to continued growth.

This posting is for a position that is currently vacant within the organization.

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

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