Vice President, Operations

Trotman Auto Group; City of Langley; On-site; CAD 300,000 - 400,000; Full time

Job summary

Trotman Auto Group in Langley, BC, invites an accomplished executive to lead operations as Vice President, Operations. The role oversees multi-location performance across sales, fixed operations, finance, and customer experience, driving profitability and growth.

The successful candidate will bring significant P&L accountability, a collaborative leadership style, and a track record of improving processes and culture in automotive retail. Regular travel to dealership locations is expected.

Qualifications

• Executive with significant P&L accountability in multi-location automotive retail.
• Strong leadership with a culture-first, people-oriented approach.
• Based in Langley, BC with regular travel to dealership locations.

Responsibilities

• Provide strategic and operational leadership for the multi-location dealership group across sales, fixed operations, finance, customer experience and operations.
• Drive profitability, growth, and alignment with strategic objectives; ensure performance and accountability across all locations.
• Collaborate with Dealer Principals, General Managers, OEM representatives and executive leadership to elevate operational excellence and culture.

Job description

Trotman Auto Group is one of Canada’s leading automotive dealership organizations, operating 13 dealership rooftops representing 14 automotive brands across British Columbia. Headquartered in Langley, British Columbia, the company employs approximately 750 staff across the province. As a second-generation, family-owned business led by the Trotman brothers—Mike, Brad, and Mitch—the organization provides a comprehensive range of automotive services including new and used vehicle sales, finance and insurance solutions, vehicle servicing and maintenance, and parts operations. Trotman Auto Group has established a reputation for operational excellence, customer experience, and values-driven leadership within the Canadian automotive retail sector.

Reporting to the Ownership Group, the Vice President, Operations is responsible for the strategic and operational leadership of the multi-location dealership group. This key executive oversees dealership performance across sales, fixed operations, finance, customer experience, and operational efficiency to ensure profitability, growth, and alignment with the organization's strategic objectives. The Vice President, Operations partners closely with Dealer Principals, General Managers, OEM representatives and executive leadership to drive operational excellence, performance accountability, and a high-performing culture across all dealership locations. This executive role will help position Trotman Auto Group for continued operational excellence while preserving the entrepreneurial culture and values that have contributed to the organization’s long-term success.

The ideal candidate is a high-performing President, COO, Vice President, Operations or senior executive with significant P&L accountability and experience within a multi-rooftop automotive retail or a related dealership environment, where they manage organizational growth, operational improvement, and performance accountability. Armed with a highly collaborative and inspiring people leadership style, this executive leads with respect, accountability, humility, and believes that a strong culture is critical to long-term business success. This role is ideally suited to a self-motivated leader who enjoys working in a highly entrepreneurial environment where they have improved business processes, bettered financial performance, and elevated culture.

This role is based in Langley, British Columbia, with regular travel across dealership locations. This is an exciting opportunity for an executive to join an entrepreneurial, growing, family-run business with a genuinely strong people-first culture and ownership group that is highly respected across the industry.

In accordance with BC’s Pay Transparency Act, the expected salary range for this role is $300k to 400k plus generous performance bonuses.

To explore this opportunity further, please submit your resume by clicking ‘apply’.

We thank all applicants for their interest in this position. Please note that we will only be in contact with those individuals moving forward with our client.