Veterinary Hospital Manager — Lead People & Operations

National Veterinary Associates, Inc.; Winnipeg; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

RRSP matching

Job summary

Plessis Veterinary Hospital is seeking a Hospital Manager to lead daily operations, coach a diverse team, and drive a culture of excellence in client and patient care. You will partner with the Managing DVM to ensure smooth payroll, inventory, and reporting, while focusing on financial performance and strategic initiatives.

The role emphasizes people-first leadership, operational discipline, and delivering an empathetic, seamless client experience in a fast-paced veterinary environment.

Qualifications

• Leader who can coach and mentor a diverse team.
• Experience managing hospital operations including payroll, inventory, policy compliance, and reporting.
• Ability to analyze financial performance and drive cost control.
• Ability to partner with Managing DVM to support staffing and culture.

Responsibilities

• Lead with heart and strategy to build a high-performing team.
• Oversee payroll, inventory, policy compliance, PIMS administration and reporting.
• Own hospital financials: income statements, forecasting and budgeting.
• Collaborate with the Managing DVM on staffing, onboarding and performance management.
• Ensure exceptional client and patient care with compassionate problem-solving.
• Manage costs, optimize revenue, and support long-term success.
• Lead projects with Operations leadership and Support Centre.
• Navigate change with clarity and keep the team aligned.

Skills

People leadership

Operational excellence

Budgeting & payroll

Vendor management

Client service focus

Tools

Dayforce

Microsoft Office

Client management software

Job description

Plessis Veterinary Hospital is seeking a Hospital Manager to lead daily operations, coach a diverse team, and drive a culture of excellence in client and patient care. You will partner with the Managing DVM to ensure smooth payroll, inventory, and reporting, while focusing on financial performance and strategic initiatives.

The role emphasizes people-first leadership, operational discipline, and delivering an empathetic, seamless client experience in a fast-paced veterinary environment.