Veterinary Assistant/Client Care Specialist - Wingrove Veterinary Services

Flippa.com; Guelph; On-site; CAD 35,000 - 45,000; Full time

Job summary

Une clinique vétérinaire de Guelph recherche un assistant vétérinaire pour rejoindre son équipe dynamique. Vous serez responsable de l'éducation des clients sur les soins des animaux, tout en effectuant des tâches administratives. Rejoignez un environnement de travail collaboratif, où des horaires flexibles et des bénéfices compétitifs vous attendent.

Benefits

Salaire de base compétitif

Assurance médicale, dentaire et vie

Allocation de vêtements

Vacances et congés payés

Qualifications

• Capacité à conseiller et éduquer les clients sur les soins des animaux.
• Compétences administratives et de service à la clientèle.
• Expérience de travail avec les animaux dans un environnement de soins.

Responsibilities

• Conseiller les clients sur les soins des animaux et les procédures de laboratoire.
• Accueillir et traiter les clients et les animaux de manière chaleureuse.
• Effectuer des tâches administratives, comme la gestion des appels et la prise de rendez-vous.

Skills

Communication

Compassion

Gestion du temps

Education

Diplôme en soins vétérinaires ou équivalent

Job description

Wingrove Veterinary Services (wingrovevet.ca) is located in Guelph, ON. We are committed to the highest standards of patient care, providing medicine and surgery in a unique, collaborative environment of compassionate and friendly professionals. Our team values work/life balance, offering flexible schedules and a vibrant work environment.

About The Role:

Our ideal Vet Assistant will counsel and educate clients, under the direction of a Veterinarian or a RVT, on various aspects of animal care such as dosage/purpose of medications, home care, vaccination requirements, and preventative healthcare recommendations. In collaboration with the team, they will suggest and explain laboratory procedures and testing. They will also greet, handle, and treat animals in a way that contributes to an environment in which animals feel safe and secure. Please note, part of this role will include some client care responsibilities

This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.

• What We Offer:

• Competitive Base Salary
• Comprehensive Benefits Include: Medical, Dental & Life Insurance and uniform allowance.
• Flexible Schedule
• Vacation & Paid Time Off

Meet VetCare:

VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.