Veterinary Assistant & Client Care Coordinator

VCA Animal Hospitals, Inc; Toronto; On-site; CAD 25,000 - 34,000; Part time

Benefits offered by this job

RRSP Employer Group Match (5%)

CE allowance

Paid time off for education, vacation,

Paid annual certification memberships

Uniform allowance

Mental health support tools

Pet care discounts

Wellness app access

Career development pathways

Other discounts & perks

Job summary

VCA Canada Scarborough Animal Hospital is seeking a friendly Veterinary Assistant & Client Care Coordinator for a part-time role. You will greet clients, answer calls, assist with patient care, and help maintain a calm, welcoming clinic environment.

Ideal candidates have a VA certificate or clinical experience, stay composed under pressure, and enjoy teamwork. We offer competitive compensation, benefits eligibility, CE opportunities, and generous pet care perks.

Qualifications

• Warm and compassionate client service approach.
• VA certificate or equivalent clinical experience is an asset.
• Calm, gentle, and adaptable under pressure in fast-paced care.
• Eager to learn, grow clinical skills, and support the team.
• Self-motivated team player who works well independently or with colleagues.

Responsibilities

• Greet pet parents, answer phones, triage inquiries, and schedule appointments.
• Create a welcoming, supportive environment for clients and patients.
• Provide hands-on support to the veterinary team with patient care and procedures.
• Maintain a low-stress, comfort-focused setting for patients.
• Keep reception, holding, and common areas clean, organized, and safe.
• Collaborate across departments to support smooth daily workflow.

Skills

Client care

VA certificate

Calm under pressure

Willing to learn

Education

Veterinary Assistant certificate

Job description

VCA Canada Scarborough Animal Hospital is seeking a friendly Veterinary Assistant & Client Care Coordinator for a part-time role. You will greet clients, answer calls, assist with patient care, and help maintain a calm, welcoming clinic environment.

Ideal candidates have a VA certificate or clinical experience, stay composed under pressure, and enjoy teamwork. We offer competitive compensation, benefits eligibility, CE opportunities, and generous pet care perks.