Vendor Performance & Contracts Manager (Tech Network)

SOTI; Mississauga; On-site; CAD 99,000 - 124,000; Full time

Benefits offered by this job

Annual bonus

Health and dental benefits

Pension plan

RRSP

TFSA

Stock matching

Discounts on Rogers services

Discounts on Blue Jays Tickets

Volunteer time off

Charity matching

Wellness programs

Job summary

Rogers is seeking a Vendor Manager to lead governance and financial oversight of key suppliers in our Network organization. You will ensure SLAs and KPIs are met, track performance, and drive cost-saving opportunities while coordinating cross-functional teams.

You will manage end-to-end contract execution, report on vendor spend, and align vendor outcomes with our long-term technology strategy. This role requires strong communication, analytics, and stakeholder management in a fast-paced

Qualifications

• 3+ years in vendor management, contract management, network, business, finance, accounting or similar background and can apply vendor management principles and best practices.
• Experienced in governance, interpreting and analyzing contractual SLA’s or KPIs, working with financial data, and managing vendor performance.
• Are a good communicator who can facilitate discussions, negotiate outcomes and align stakeholders, and have a relationship building attitude.
• Are highly analytical, can connect the dots to solve problems and provide alternative solutions and recommendations.
• Are detail oriented who can excel in the intricate details of contracts, KPIs and financial details, ensuring accuracy throughout the contract lifecycle.
• Consistently asking questions and can search for information to find answers, has a thirst for knowledge and is constantly learning.
• Ability to quickly pivot and prioritize tasks, while managing multiple initiatives and deadlines in a fast-paced environment.
• Are a team player, can proactively step in and offer help as required while balancing and prioritizing your work tasks, and achieving those task

Responsibilities

• Governance & Compliance: Lead regular performance reviews (weekly / monthly meetings) to ensure vendors meet contractual SLAs and KPI’s, and are making progress on projects and action items
• Performance Tracking: Regularly track vendor performance based on existing dashboards and performance indicators, identifying and addressing areas of improvement, and mitigating risks
• Contract Execution: Manage the end-to-end execution of the contract, including managing vendor outcomes to contract expectation, resolving gaps identified and issues raised by vendors and internal teams
• Financial Oversight: Manage and track monthly, quarterly and yearly spend for both OPEX and CAPEX, managing risks and identifying cost-saving opportunities or business value creation
• Relationship Management: Act as the bridge between the vendor and internal Rogers teams, including Procurement, Finance and multiple Network teams to resolve issues and drive innovation
• Documentation: Upkeep documentation as it relates to vendor performance, financials, and contractual items, ensuring items are accurately tracked and reported on regular cadence
• Strategic Alignment: Work across the Network organization and with vendors in ensuring vendor outcomes align with our long-term technology strategy

Skills

Vendor management

Contract management

Communication

Analytical

Attention to detail

Problem solving

Prioritization

Team player

Job description

Rogers is seeking a Vendor Manager to lead governance and financial oversight of key suppliers in our Network organization. You will ensure SLAs and KPIs are met, track performance, and drive cost-saving opportunities while coordinating cross-functional teams.

You will manage end-to-end contract execution, report on vendor spend, and align vendor outcomes with our long-term technology strategy. This role requires strong communication, analytics, and stakeholder management in a fast-paced