Vendor Manager, Amazon Canada

Amazon; Toronto; On-site; CAD 55,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Vendor Manager where you'll leverage your analytical skills and passion for customer experience. In this dynamic role, you will manage vendor relationships, drive category growth, and optimize product performance. Collaborate with cross-functional teams to innovate processes and enhance customer satisfaction. This position offers a unique opportunity to work in a fast-paced environment while developing essential skills in online merchandising and business analytics. If you're ready to make an impact in a leading online retailer, this role is perfect for you.

Qualifications

• 1+ years in account management or project management experience.
• Strong analytical skills with experience in business analytics tools.

Responsibilities

• Manage P&L and develop data-driven plans for revenue improvement.
• Cultivate vendor relationships and negotiate contracts.

Skills

Analytical Skills

Communication Skills

Project Management

Negotiation Skills

Detail Oriented

Multi-tasking

Education

Bachelor's Degree

Tools

Excel

SQL

Google Analytics

HTML

Job description

Job ID: 2917778 | Amazon.com.ca, ULC - A49

The Amazon Canada's Hardlines team is seeking a self-driven Vendor Manager to support our Vendor Management team and our vendor partners. You'll work with strategic vendors to drive business growth, analyze data to identify key brands, build long-term relationships, resolve operational and business issues, and lead negotiations on Amazon's behalf. You'll play a critical role in managing strategic and established brands to drive profitability and topline performance (P&L) for your category/brands.

We're looking for someone with deep curiosity about how things work and a passion for creating a world-class shopping experience for our customers. The candidate will use customer obsession and analytics to inform creative solutions to drive their business. The Vendor Manager will have the opportunity to engage with multiple internal teams to optimize product line performance for key vendors on Amazon.ca. They will utilize strong communication skills to collaborate with internal cross-functional partners, such as site merchandising, buying, pricing, inventory management, operations, online marketing, and finance to drive performance for their business.

The ideal candidate would have the following skills and experience:

1. Strong oral and written communication skills
2. Proven ability to multi-task
3. Detail oriented
4. Thrives in ambiguity and fast-paced environment

This position provides the candidate an opportunity to execute analytical deep dives that help inform category growth strategies and initiatives. In addition to gaining vendor management experience, this candidate will have exposure in driving category growth. Amazon.ca Vendor Managers have the unique opportunity to work at the most innovative online retailer, while developing strong functional skills in online merchandising/marketing, buying, planning/forecasting, pricing, and business analytics.

Vendor Manager roles are in the General Management career path at Amazon. The General Management career path offers the opportunity for advancement into a variety of roles including Marketing/Merchandising, Vendor Management, Product Management and Inventory Management.

Key job responsibilities

1. Manage P&L with a long-term perspective, developing data-driven plans to sustainably improve revenue and margins while balancing short-term and long-term trade-offs.
2. Conduct thorough analysis of key inputs and their downstream effects on pricing, selection, and convenience, using data to inform decisions and identify areas for improvement.
3. Cultivate strategic vendor relationships through transparent negotiations and collaborative growth initiatives.
4. Continuously innovate to enhance the customer experience, driving broad adoption by simplifying processes and removing friction points.
5. Manage project execution with a bias for action, creating detailed project plans and holding teams accountable for high-quality, timely deliverables.
6. Drive cross-functional commitments from Marketing, Engineering, and Category Management teams, fostering open dialogue and aligning on shared goals.

A day in the life

1. Cultivating vendor relationships to drive long-term business growth
2. Negotiating contracts and developing Joint Business Plans with vendors
3. Analyzing category metrics to prepare for weekly business reviews
4. Collaborating with vendors and internal teams to expand product selection
5. Finalizing promotional plans for upcoming events
6. Working with cross-functional teams to develop and implement new product features
7. Identifying and executing strategies to improve sales and margins
8. Creating and refining customer experiences to maintain best-in-class standards

BASIC QUALIFICATIONS

- 1+ years of account management, project or program management or buying experience
- Bachelor's degree
- Experience using Excel and other business analytic tools

PREFERRED QUALIFICATIONS

- Experience with software and editing tools (including HTML, Excel and SQL)
- Experience in online retail
- Experience using analytical specific tools such as Google Analytics, SQL or HTML

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.