Vendor Manager

TekStaff IT Solutions; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

TekStaff IT Solutions is seeking a Vendor Manager to oversee third-party engagements across the TPML, coordinating with internal and external stakeholders and ensuring compliance with relevant policies.

The role requires deep vendor management expertise, ability to lead cross-functional initiatives, and effective communication with multiple stakeholders. The candidate will engage with high-profile portfolios and support complex vendor engagements.

Qualifications

• 5+ years of Vendor Management experience.
• 5+ years of experience with Third-Party Management Lifecycle.
• Excellent written and verbal communication.
• Team player with strong time management and prioritization skills.

Responsibilities

• Manage Third Party Business Arrangements through all stages of the TPML.
• Monitor, analyze, and report on vendor performance against SLAs, SLOs, and KPIs.
• Identify and escalate issues to mitigate risks with vendor relationships.
• Lead problem resolution for complex vendor-related challenges with SMEs.
• Maintain strong relationships with internal stakeholders and ensure compliance with client policies.

Skills

Vendor Management

Third-Party Management Lifecycle

Stakeholder Communication

Project Collaboration

Adaptability

Job description

TekStaff's Client has a current vacancy for a "Vendor Manager"

Job Description

SUMMARY OF THE ROLE:

• Typical Day-to-Day Responsibilities – see below
• How much time is being spent in meetings – 2+ hours per day on average
• Who are they interacting with (internal/external) – internal and external
• Will the contractor have access to any customer data? - No

The Vendor Manager is responsible for managing Third Party Business Arrangements throughout all stages of the Third Party Management Lifecycle (TPML). This role involves monitoring, analyzing, and reporting on vendor performance, ensuring compliance

with relevant frameworks and policies, and mitigating risks associated with vendor relationships. The position requires a deep understanding of vendor management principles and the ability to lead complex projects while collaborating with various stakeholders. Successful candidate will be supporting high profile portfolio within client securities, and will be expected to speak to 3-4 stakeholders on a regular basis about opening new vendor engagements. This role will rely on ability to manage relationships and cultivate strong connections with the appropriate line of business, and walk them through relevant client processes. Successful candidate will be paired with a direct sourcing lead to help with engagements. Scope of work may include but is not limited to:

Manage Third Party Business Arrangements through all stages of the TPML.

Monitor, analyze, and report on vendor performance against SLAs, SLOs, and KPIs.

Identify and escal... issues to mitigate risks associated with vendor relationships.

Lead problem resolution for complex issues and provide subject matter expertise.

Maintain strong relationships with internal stakeholders and ensure compliance with TD's policies and standards.

Conduct internal and external research projects and support the development of presentations to management.

Collaborate with internal stakeholders to support business needs and manage transitions or terminations of vendors.

MUST-HAVE Hard Skills:

• 1.) 5+ years of Vendor Management experience
• 2.) 5+ years of experience with Third-Party Management Lifecycle

SOFT SKILLS:

• 1.) Excellent communication skills (written and verbal)
• 2.) Strong interpersonal and time management skills
• 3.) Strong sense of urgency and adaptive to changes
• 4.) Team player

NICE-TO-HAVE

• 1.) Banking Experience (strong asset)
• 3.) Project Management experience – ability to lead, plan, implement, and evaluate project activities
• 4.) Familiarity with procurement platforms such as Coupa and Ariba
• 5.) CSP or PMP certification

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.