Vendor Manager

Infotek Consulting Inc.; Toronto; Hybrid; CAD 90,000 - 140,000; Full time

Job summary

Infotek Consulting Inc. is seeking a Vendor Manager to oversee third-party engagements across the full Third-Party Management Lifecycle, ensuring performance, risk and governance standards are met.

The role involves guiding stakeholders and maintaining strong relationships with vendors and internal teams. You will monitor SLAs/SLOs, support onboarding and offboarding, and prepare management-ready reports and recommendations while coordinating cross-functional projects in a hybrid 4 days onsite,

Qualifications

• 5+ years of Vendor Management experience.
• 5+ years of Third-Party Management Lifecycle experience.
• Strong written and verbal communication skills.
• Strong stakeholder management and relationship-building skills.
• Strong organizational and time-management abilities.
• Ability to manage competing priorities and work with a sense of urgency.
• Adaptability and strong problem-solving skills.
• University degree or diploma.

Responsibilities

• Manage third-party relationships throughout the full Third-Party Management Lifecycle.
• Monitor and report on vendor performance against SLAs, SLOs, and KPIs.
• Identify, assess, and elevate vendor risks and issues; lead resolution of complex problems.
• Build strong relationships with internal stakeholders and external vendors.
• Support the onboarding, transition, and termination of vendor engagements.
• Guide stakeholders through third-party management processes, policies, and governance requirements.
• Ensure vendor arrangements comply with applicable risk, compliance, and governance standards.
• Conduct research and prepare presentations, reports, and recommendations for management.
• Support projects and initiatives related to third-party management, risk, governance, and vendor performance.

Skills

Vendor management

Third-Party lifecycle

Stakeholder management

Communication

Organization

Prioritization

Problem solving

Adaptability

Education

University degree or diploma

Tools

Coupa

Ariba

PMP

CSP

Microsoft Copilot

Job description

The Vendor Manager will oversee third-party business arrangements throughout the Third-Party Management Lifecycle (TPML), with a focus on vendor performance, risk, governance, compliance, and stakeholder management.

The role will support new and existing vendor engagements, guide stakeholders through third-party management processes, and ensure vendor relationships meet business, risk, and governance requirements.

Key Responsibilities

• Manage third-party relationships throughout the full Third-Party Management Lifecycle.
• Monitor and report on vendor performance against SLAs, SLOs, and KPIs.
• Identify, assess, and elevate vendor risks and issues; lead resolution of complex problems.
• Build strong relationships with internal stakeholders and external vendors.
• Support the onboarding, transition, and termination of vendor engagements.
• Guide stakeholders through third-party management processes, policies, and governance requirements.
• Ensure vendor arrangements comply with applicable risk, compliance, and governance standards.
• Conduct research and prepare presentations, reports, and recommendations for management.
• Support projects and initiatives related to third-party management, risk, governance, and vendor performance.

Must-Have Requirements

• 5+ years of Vendor Management experience
• 5+ years of Third-Party Management Lifecycle experience
• Strong written and verbal communication skills
• Strong stakeholder management and relationship-building skills
• Strong organizational and time-management abilities
• Ability to manage competing priorities and work with a sense of urgency
• Adaptability and strong problem-solving skills
• University degree or diploma

Nice-to-Have

• Banking or financial services experience
• Experience with Coupa or Ariba
• CSP or PMP certification
• Familiarity with AI productivity tools such as Microsoft Copilot
• Start: ASAP
• Duration: 9 months
• Extension: Possible
• Conversion: Possible
• Schedule: Monday-Friday, core business hours
• Work Arrangement: Hybrid - 4 days onsite, 1 day remote