Vendor Management Office Director, Deloitte Global Deloitte Technology

Natural Factors; Halifax; Remote; CAD 140,000 - 260,000; Full time

Job summary

A leading company in professional services is seeking a Director for their Vendor Management Office. This role involves leading global vendor management, overseeing operational budgets, and setting strategic priorities. Candidates should have extensive experience in sourcing and IT project management, with a focus on vendor relations and risk management.

Benefits

Flexible work arrangements

Mental health support benefits

Development days

Qualifications

• 10+ years of sourcing or IT Project management experience.
• Strong vendor management experience.
• Minimum of 6 years managing teams.

Responsibilities

• Lead the technology Vendor Management Office across a global organization.
• Manage operational budget for staffing and process improvement.
• Set strategic direction for vendor management capabilities.

Skills

Vendor management

Leadership

Risk management

Education

Bachelor’s degree

Master’s or MBA preferred

Job description

Job Type:

Permanent

Work Model:

Remote

Reference code:

128940

Primary Location:

Toronto, ON

All Available Locations:

Toronto, ON; Burlington, ON; Edmonton, AB; Halifax, NS; Kitchener, ON; Ottawa, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. As the largest 100% Canadian-owned and operated professional services firm, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on-the-job coaching.

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

Reporting directly to the Managing Director, Vendor Management Office (VMO), this Director-level role will lead the technology Vendor Management Office across a global organization. The VMO leader will be responsible for end-to-end technology vendor management, and accountable for the total health of the Global VMO, as well as for a combination of IT vendor contract, performance, relationship, and risk management. This role will also define, facilitate, and drive enforcement of policy and processes associated with vendor management functions, including collaboration with businesses, member firms, and stakeholders across the globe necessary to get things done.

Key Responsibilities

Operational/budgetary:

• Plans operations for 30+ global shared services and technical teams.
• Manages operational budget covering staffing and related expenses and funding for process improvement, cost optimization, and automation.

Strategic:

• Provide leadership and set the strategic direction, mission, and vision of the Deloitte technology vendor management office (VMO), and vendor management capabilities in alignment with the strategic and operational objectives of the technology organization and the broader enterprise.
• Develop organizational design and functional roles and responsibilities for the technology vendor management office.
• Set the strategic priorities for the VMO in alignment with IT and strategic and operational objectives.
• Drive vendor management reporting and metrics with vendor management scorecard and KPI metrics.
• Provide assistance to procurement to optimize the cost-effectiveness of negotiations and ensure compliance of negotiated agreements to established vendor management policies and practices (such as articulation of service levels and deliverables, etc.).
• Guide and influence senior leadership vision and decisions across all business areas and member firms, serving as a trusted advisor on vendor management.

Operational :

• Establish and/or approve internal and external policies, standards, and processes for vendor interaction.
• Manage the maintenance/enhancement of tools for use in vendor management, including vendor tracking, analytics, and performance management tools.
• Serve as the leadership-level point of contact between the vendors and internal customers consuming vendor services and solutions.
• Manage the collection, consolidation, and communication of reporting and data on vendor contracts, performance, risk, and relationships to key stakeholders and vendors.
• Coordinate with asset management resources, where applicable, to assist in the management and tracking of software/hardware assets and consumption of cloud-based entitlements.

Relationship Management:

• Collaboration with internal stakeholders — including IT and business resources, sourcing, and procurement.
• Serves as a trusted advisor to global technology leaders as well as vendor stakeholders of Deloitte.

About The Team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, communities, and one another in innovative ways.

Enough about us, let’s talk about you

Education & Experience

• Education: bachelor’s degree with Masters or MBA preferred.
• Years of Experience: 10+ years of sourcing or IT Project management experience.
• Strong vendor management experience.
• Minimum of 6 years managing teams.
• Minimum of 5 years operating at the Director level.

Other Qualifications

• Demonstrated ability to meet deadlines and manage related risks.
• Strong situation leadership instincts and abilities.
• Ability to manage and work with culturally and geographically diverse populations.
• Ability to lead and drive virtual teams.

Total Rewards

The salary range for this position is $140,000 - $260,000, and individuals may be eligible to participate in our bonus program. Deloitte offers a competitive total rewards package designed to recognize contributions, encourage wellness, and support growth, including flexible work arrangements, mental health support benefits, and development days. We are committed to diversity, equity, and inclusion, encouraging applications from all qualified candidates and providing accommodations as needed.

Our promise to our people

We foster a culture where potential comes to life. We support your growth as a leader and offer opportunities for multiple careers within Deloitte.

Join Us

We invite candidates from diverse backgrounds to apply, including Indigenous communities, people with disabilities, and members of the Black community, in line with our commitments to diversity and inclusion.

For inquiries about accommodations, contact [e-mail] or [e-mail].

We acknowledge the traditional territories on which we operate and are committed to reconciliation and sustainability.